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What is Retention.com?

Our strategies for retention are meticulously crafted to bolster audience growth, recapture lost income from customer abandonment, and rejuvenate inactive patrons across multiple platforms. Imagine a situation where Jane Doe signs up for your newsletter using her work laptop, but later that day, she visits your website on her smartphone, places items in her cart, and ultimately chooses not to finalize her purchase. In this scenario, you are unable to initiate a recovery process for her abandoned cart since her mobile visit remains unrecognized. Such instances of untracked abandoners may represent up to tenfold the potential revenue that has unfortunately been lost. With Retention.com’s Reclaim solution, you gain access to our advanced Identity Resolution technology, which has the potential to elevate your SMS and Email earnings from Browse, Product, and Cart Abandonment strategies by as much as 10 times. The onboarding procedure is designed to be both simple and rapid, enabling you to set up the system within just hours, rather than dragging the process out for months. Additionally, the solution avoids unnecessary managed services, focusing solely on the critical technology that allows you to scale your abandonment strategies effectively, thereby ensuring a dependable and effortless return on investment. By adopting this forward-thinking method, you can greatly improve your overall customer engagement and retention initiatives, ultimately leading to a more robust business performance.

What is Caltrixio?

Caltrixio is an all-in-one email marketing and automation platform specifically designed for online retailers managing their own e-commerce stores. This solution empowers merchants to send out marketing campaigns and automated responses based on customer actions, such as viewing products, abandoning shopping carts, completing purchases, and periods of inactivity. With a range of automated email workflows and templates, it helps businesses manage welcome emails, notifications for abandoned checkouts, alerts for products viewed but not purchased, follow-ups after purchases, and strategies to win back lost customers. Moreover, Caltrixio offers customer segmentation tools, campaign design features, signup forms, management of user preferences, and revenue tracking, all while maintaining adherence to permission-based list management protocols, which include domain verification and suppression capabilities. The platform's integration features allow seamless connections with WooCommerce and Shopify, while other storefronts can utilize a tracking script for linkage. Tailored for e-commerce teams, this service provides a centralized web-based interface for managing customer email marketing, ultimately fostering repeat purchases and facilitating effective audience engagement. In addition, the platform’s extensive capabilities make it an essential tool for retailers focused on improving their customer interaction and retention strategies.

Media

Media

Integrations Supported

Shopify
Adobe Marketo Engage
Benchmark Email
BigCommerce
Blueshift
Google Tag Manager
Iterable
Kit
Listrak
Magento
MailerLite
Maropost Marketing Cloud
Robly
Salesforce
Sendy
Stackreaction
Zaius
Zapier
Zoho CRM

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

$99 per month
Free Version
Free Trial Offered?

Pricing Information

$15/month
A free plan includes up to 250 profiles and 500 emails per month. Paid plans start at $15/month; the vendor states that every plan includes every feature.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Retention.com

Date Founded

2018

Company Location

United States

Company Website

retention.com

Company Facts

Organization Name

Caltrixio, Inc.

Company Location

United States

Company Website

caltrixio.com

Categories and Features

Identity Resolution

Not specified

Personalization

Not specified

Retargeting

Not specified

Categories and Features

Email Marketing

Not specified

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