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What is Retention.com?

Our strategies for retention are meticulously crafted to bolster audience growth, recapture lost income from customer abandonment, and rejuvenate inactive patrons across multiple platforms. Imagine a situation where Jane Doe signs up for your newsletter using her work laptop, but later that day, she visits your website on her smartphone, places items in her cart, and ultimately chooses not to finalize her purchase. In this scenario, you are unable to initiate a recovery process for her abandoned cart since her mobile visit remains unrecognized. Such instances of untracked abandoners may represent up to tenfold the potential revenue that has unfortunately been lost. With Retention.com’s Reclaim solution, you gain access to our advanced Identity Resolution technology, which has the potential to elevate your SMS and Email earnings from Browse, Product, and Cart Abandonment strategies by as much as 10 times. The onboarding procedure is designed to be both simple and rapid, enabling you to set up the system within just hours, rather than dragging the process out for months. Additionally, the solution avoids unnecessary managed services, focusing solely on the critical technology that allows you to scale your abandonment strategies effectively, thereby ensuring a dependable and effortless return on investment. By adopting this forward-thinking method, you can greatly improve your overall customer engagement and retention initiatives, ultimately leading to a more robust business performance.

What is Markopolo?

Markopolo AI delivers a fully autonomous, predictive marketing engine that recovers lost revenue and enhances customer conversions across every channel. It begins by identifying anonymous visitors and converting browsing activity into deep behavioral intelligence, capturing 384 micro-signals such as hesitation, comparisons, and scrolling patterns. Its predictive AI forecasts intent 10–30 seconds into the future with remarkable accuracy, enabling proactive communication rather than reactive follow-ups. Personalized outreach is orchestrated across email, SMS, WhatsApp, push, and voice, with each interaction building on previous touchpoints to increase conversion probability. By using AI-based psychology and ML-discovered triggers, brands routinely turn 10% recovery into 40%+, achieving up to 8x industry-standard performance. Global customers benefit from native fluency in 50+ languages and fully automated timing, sequencing, and channel selection. Enterprise-grade features include real-time event processing, autonomous agents for large-scale personalization, and full support for omnichannel expansion. Markopolo AI consistently drives improvements in mobile conversions, retention, customer satisfaction, and marketing ROI—often enabling companies to grow without adding additional marketing staff. The result is a single platform that unifies intelligence, automation, and personalization to unlock the full value of every customer session.

Media

Media

Integrations Supported

Shopify
ActiveCampaign
Brevo
Customer.io
Facebook
Facebook Ads
GetResponse
Google Cloud Platform
HubSpot Customer Platform
Intercom
Kit
Klaviyo
Mad Mimi
Mailchimp
Sendiio
Shopify Plus
Stripe
WordPress
Zaius
Zapier

Integrations Supported

Shopify
ActiveCampaign
Brevo
Customer.io
Facebook
Facebook Ads
GetResponse
Google Cloud Platform
HubSpot Customer Platform
Intercom
Kit
Klaviyo
Mad Mimi
Mailchimp
Sendiio
Shopify Plus
Stripe
WordPress
Zaius
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Retention.com

Date Founded

2018

Company Location

United States

Company Website

retention.com

Company Facts

Organization Name

Markopolo AI

Date Founded

2021

Company Location

United States

Company Website

www.markopolo.ai/

Categories and Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Retargeting

A/B Testing
Audience Targeting
Behavioral Targeting
Conversion Tracking
Geo Targeting
Mobile Retargeting
Personalization
Recommendation Engine
Social Media Retargeting

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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