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What is Retention.com?

Our strategies for retention are meticulously crafted to bolster audience growth, recapture lost income from customer abandonment, and rejuvenate inactive patrons across multiple platforms. Imagine a situation where Jane Doe signs up for your newsletter using her work laptop, but later that day, she visits your website on her smartphone, places items in her cart, and ultimately chooses not to finalize her purchase. In this scenario, you are unable to initiate a recovery process for her abandoned cart since her mobile visit remains unrecognized. Such instances of untracked abandoners may represent up to tenfold the potential revenue that has unfortunately been lost. With Retention.com’s Reclaim solution, you gain access to our advanced Identity Resolution technology, which has the potential to elevate your SMS and Email earnings from Browse, Product, and Cart Abandonment strategies by as much as 10 times. The onboarding procedure is designed to be both simple and rapid, enabling you to set up the system within just hours, rather than dragging the process out for months. Additionally, the solution avoids unnecessary managed services, focusing solely on the critical technology that allows you to scale your abandonment strategies effectively, thereby ensuring a dependable and effortless return on investment. By adopting this forward-thinking method, you can greatly improve your overall customer engagement and retention initiatives, ultimately leading to a more robust business performance.

What is Rejoiner?

Increase the value of your customer base over time while minimizing cart abandonment rates. Rejoiner provides a robust suite of email marketing tools, software solutions, and expert consulting services designed to enhance your conversion rates and surpass your revenue goals. By utilizing data from various sources, including purchase history, browsing behavior, marketing interactions, in-store visits, and catalog engagement, you can develop a comprehensive profile and scoring system for each individual customer. Automated triggers ensure that your marketing messages reach customers at pivotal moments in their journey, effectively targeting scenarios like Cart Abandonment, Browse Abandonment, Price Reductions, Post-Purchase communications, Birthday greetings, and Win-Back initiatives. Additionally, you have the capability to create dynamic customer segments that allow for precise audience analysis and enable you to send tailored emails within minutes. Each customer receives an automatic score based on their buying patterns and email responses, which provides deeper insights into their behavior. By optimizing your customer lifecycle strategy, you can substantially improve conversions at every stage of the customer journey, ultimately leading to increased satisfaction. This strategic approach not only enhances customer experiences but also cultivates enduring loyalty among your clientele. By continuously engaging with your customers through relevant communications, you reinforce their connection to your brand.

Media

Media

Integrations Supported

SendGrid
Shopify
WordPress
ActiveCampaign
BigCommerce
Bronto Marketing Platform
Causal
Drip
GetResponse
Google Tag Manager
Intercom
Klaviyo
Mailchimp
MailerLite
Ongage
Ortto
Remarkety
Sendiio
Stackreaction
ViralSweep

Integrations Supported

SendGrid
Shopify
WordPress
ActiveCampaign
BigCommerce
Bronto Marketing Platform
Causal
Drip
GetResponse
Google Tag Manager
Intercom
Klaviyo
Mailchimp
MailerLite
Ongage
Ortto
Remarkety
Sendiio
Stackreaction
ViralSweep

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

$199.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Retention.com

Date Founded

2018

Company Location

United States

Company Website

retention.com

Company Facts

Organization Name

Rejoiner

Date Founded

2011

Company Location

United States

Company Website

rejoiner.com

Categories and Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Retargeting

A/B Testing
Audience Targeting
Behavioral Targeting
Conversion Tracking
Geo Targeting
Mobile Retargeting
Personalization
Recommendation Engine
Social Media Retargeting

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Template Design

A/B Testing
Code From Scratch
Drag & Drop Editing
Image Library
Import HTML Code
Mobile-Friendly / Responsive
Potential Issue Identification
Premade Templates
Proofing
Reporting / Analytics
Text Editor
Theme Editor

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