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What is RetentionLens?

RetentionLens is tailored to aid subscription-driven companies in recovering lost revenue due to involuntary churn, which occurs when payments fail or are declined. When a recurring payment fails, RetentionLens activates to retrieve that revenue by employing smart payment retries, optimized for higher success rates, sending automated reminders to customers to update their payment details, and providing a straightforward hosted process for making payment corrections. Moreover, a recovery dashboard offers valuable insights into revenue saved, identifies charges that are at risk, and pinpoints areas with high churn rates. This service integrates effortlessly with existing payment systems, like Stripe, making the setup process quick and efficient—taking mere minutes instead of weeks. It’s crucial to understand that most subscription cancellations arise not from customers actively choosing to leave, but rather from issues like expired cards and soft declines, which makes recovery efforts an effective and economical strategy to enhance net revenue. Originating in Europe, RetentionLens is built with a focus on data privacy, making it especially beneficial for SaaS, subscription, and membership organizations that wish to address revenue loss without enlarging their teams. Additionally, its intuitive interface allows businesses to navigate and leverage its features easily, amplifying their overall success in managing subscriptions.

What is Gravy?

Recover any outstanding payments that may not have been received. Gravy serves as the key to maintaining recurring revenue in subscription and membership enterprises. Our comprehensive solution addresses both customer retention and the recovery of payments. We have continuously honed our approach, developing effective scripts, engagement methods, and advanced conversion technologies tailored for the leading service in failed payment recovery. Gravy is compatible with all payment processors, CRMs, and product delivery platforms. Our dedicated implementation team ensures seamless integration with your technology stack, keeping customer data and failed payment statuses synchronized in real time. A retention specialist based in the United States will collaborate closely with you, concentrating solely on the recovery of both failed payments and lost customers. This focus enables you to manage payroll costs effectively while maximizing your profits. By leveraging Gravy's capabilities, you can enhance customer retention through the recovery of declined payments, credit card failures, and lost revenue, ultimately strengthening the overall financial health of your business.

Media

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Media

Integrations Supported

Stripe

Integrations Supported

API Availability

API Availability

Pricing Information

$59/month
Free Version

Pricing Information

$550 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Monrad Ruzt Technology

Date Founded

2025

Company Location

Switzerland

Company Website

ruzt.ai

Company Facts

Organization Name

Gravy

Date Founded

2017

Company Location

United States

Company Website

www.gravysolutions.io

Categories and Features

Churn Prevention

Not specified

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Dunning Management

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