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What is RetentionLens?

RetentionLens is tailored to aid subscription-driven companies in recovering lost revenue due to involuntary churn, which occurs when payments fail or are declined. When a recurring payment fails, RetentionLens activates to retrieve that revenue by employing smart payment retries, optimized for higher success rates, sending automated reminders to customers to update their payment details, and providing a straightforward hosted process for making payment corrections. Moreover, a recovery dashboard offers valuable insights into revenue saved, identifies charges that are at risk, and pinpoints areas with high churn rates. This service integrates effortlessly with existing payment systems, like Stripe, making the setup process quick and efficient—taking mere minutes instead of weeks. It’s crucial to understand that most subscription cancellations arise not from customers actively choosing to leave, but rather from issues like expired cards and soft declines, which makes recovery efforts an effective and economical strategy to enhance net revenue. Originating in Europe, RetentionLens is built with a focus on data privacy, making it especially beneficial for SaaS, subscription, and membership organizations that wish to address revenue loss without enlarging their teams. Additionally, its intuitive interface allows businesses to navigate and leverage its features easily, amplifying their overall success in managing subscriptions.

What is ProfitWell Retain?

Stop losing money due to issues with credit card transactions. ProfitWell Retain® merges exceptional subscription knowledge with advanced algorithms that utilize vast datasets to reclaim customers. This problem of customer churn is likely something you were unaware of, as credit card failures represent your largest source of churn. Unfortunately, many businesses fail to recover these customers because they do not fully grasp the extent of the payment failure issue. ProfitWell Retain® stands out by combining superior customer service with top-tier data analytics, achieving the highest recovery rate in the industry. It is the only solution that takes care of recovery management on your behalf. By harnessing both data and expertise, we continually enhance our recovery rates. As a subscription-based company, ProfitWell only charges based on performance, ensuring you get value for your investment. With billions of data points analyzed, ProfitWell has identified the key factors impacting recovery and developed strategies to win back lost customers effectively. Understanding these dynamics is essential for optimizing your revenue and reducing churn effectively.

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Integrations Supported

Stripe

Integrations Supported

Stripe
Braintree
Chargebee
Databox
Maxio
ProfitWell
Recharge
Recurly
Zapier
Zuora

API Availability

API Availability

Has API

Pricing Information

$59/month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Monrad Ruzt Technology

Date Founded

2025

Company Location

Switzerland

Company Website

ruzt.ai

Company Facts

Organization Name

Paddle

Date Founded

2012

Company Location

United States

Company Website

www.profitwell.com/churn-reduction-software

Categories and Features

Churn Prevention

Not specified

Categories and Features

Churn Prevention

Not specified

Customer Retention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Dunning Management

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