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MikMakMikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
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What is Retenzy?
Retenzy provides an all-in-one platform designed to enhance customer loyalty and drive sales by integrating reviews, rewards, and special offers. This solution makes it effortless for Shopify store owners by automating the gathering of customer feedback, crafting individualized rewards, and offering customized promotions. The user-friendly interface ensures that businesses can initiate marketing campaigns without any technical expertise, and seamless integration with well-known services such as Klaviyo and Mailchimp optimizes marketing strategies. By utilizing Retenzy, merchants can significantly improve customer satisfaction, monitor engagement metrics, and encourage repeat transactions, ultimately fostering a more loyal customer base and boosting overall revenue. Additionally, the platform equips businesses with valuable insights into customer behavior, allowing for more effective decision-making in future marketing initiatives.
What is POKET?
Poket is an all-encompassing Digital Customer Rewards Solution aimed at assisting businesses in increasing repeat transactions and developing a more extensive loyal customer base. This adaptable platform allows merchants to tailor a loyalty program that caters to their unique industry needs, while also implementing promotional rules for automated campaigns that correspond to customer purchasing habits, loyalty points, and the success of various initiatives. Among its many features, Poket offers referral automation, incentives for sharing on social media, targeted marketing automation, and gamification components designed to boost customer engagement. Merchants can process transactions via customers' mobile numbers, emails, or their dedicated application, all managed through a secure store access login for safety. Additionally, businesses can engage with their customers through mobile push notifications, emails, or SMS, ensuring a smooth communication process. To further streamline operations, the 'Poket Business' App is available for both Android and iOS users, while customers benefit from the 'Poket Rewards' App, which simplifies the management and tracking of their rewards, creating a user-friendly and efficient experience. This dual-app setup not only keeps businesses and customers connected but also enhances their interaction with the rewards system, ultimately fostering a more engaged community around the brand. With such a comprehensive suite of tools, Poket positions itself as a leading solution in the realm of customer loyalty programs.
Media
No images available
Integrations Supported
Shopify
API Availability
Has API
API Availability
Has API
Pricing Information
$19/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Retenzy
Date Founded
2019
Company Location
United States
Company Website
retenzy.com
Company Facts
Organization Name
Poket
Company Location
United States
Company Website
poket.com
Categories and Features
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management