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What is Retriever Mobility Platform?

Retriever is a platform aimed at boosting the productivity and profitability of businesses through real-time job assignments and operational optimization. Its field service management software serves as a replacement for outdated paper-based methods commonly used by service professionals in the field. This all-encompassing solution encompasses both mobile and desktop applications that connect field personnel with office teams, providing managers and schedulers with a transparent view of field activities. With the cloud-based software from Retriever, users can effectively manage schedules, track job progress, and oversee task dispatching seamlessly. The Retriever Scheduler boasts an intuitive graphical interface that offers immediate insights into field operations, enhancing decision-making. By leveraging this cutting-edge scheduling tool, users can easily assign or reassign field visits using a simple drag-and-drop feature online, ensuring optimal resource utilization. Overall, Retriever enables businesses to enhance their operational efficiency and adapt rapidly to evolving demands, fostering a more agile work environment. Additionally, this innovative approach not only simplifies daily tasks but also allows for better communication between teams, ultimately leading to improved customer satisfaction.

What is Command Mobile?

Tracen Technologies, Inc. has developed a comprehensive and sophisticated software solution aimed at enhancing data collection for mobile surveys, field inspections, inventory management, workforce coordination, and various monitoring and evaluation efforts. The flagship product, COMMANDmobile®, is specifically designed as a workforce management tool tailored for on-site inspections, field monitoring, mobile survey implementation, field service activities, and inventory management, providing a host of benefits. With its GPS tracking and mapping capabilities, managers can efficiently allocate tasks to field personnel based on their exact locations. Furthermore, the software facilitates dispatching that considers both the real-time locations and workloads of field staff, allowing for better management of technicians' work queues. This innovation eliminates the need for employees to return to the office to retrieve and submit daily work orders, effectively making time cards redundant. Rather, the mobile application seamlessly generates precise time cards by logging actual locations, travel durations, and the time spent on project-related tasks, thus optimizing the overall workflow for greater efficiency. Consequently, organizations are able to greatly enhance productivity and oversight in their field operations, leading to improved outcomes and a more streamlined process overall.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$150.00/month/user

Pricing Information

$24.99/month/user
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Retriever Communications

Date Founded

1996

Company Location

Australia

Company Website

www.retrievercommunications.com

Company Facts

Organization Name

Tracen Technologies

Date Founded

2000

Company Location

United States

Company Website

tracen.com/products/

Categories and Features

Application Development

Access Controls/Permissions
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Deployment Management
Mobile Development
No-Code
Reporting/Analytics
Source Control

Categories and Features

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Survey

Custom Survey URLs
Email Marketing
Question Branching
Question Library
Site Intercept Survey

Workforce Management

Contractor Management
Performance Appraisal
Scheduling
Time & Attendance
Variable Workforce

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