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What is Retriever Mobility Platform?

Retriever is a platform aimed at boosting the productivity and profitability of businesses through real-time job assignments and operational optimization. Its field service management software serves as a replacement for outdated paper-based methods commonly used by service professionals in the field. This all-encompassing solution encompasses both mobile and desktop applications that connect field personnel with office teams, providing managers and schedulers with a transparent view of field activities. With the cloud-based software from Retriever, users can effectively manage schedules, track job progress, and oversee task dispatching seamlessly. The Retriever Scheduler boasts an intuitive graphical interface that offers immediate insights into field operations, enhancing decision-making. By leveraging this cutting-edge scheduling tool, users can easily assign or reassign field visits using a simple drag-and-drop feature online, ensuring optimal resource utilization. Overall, Retriever enables businesses to enhance their operational efficiency and adapt rapidly to evolving demands, fostering a more agile work environment. Additionally, this innovative approach not only simplifies daily tasks but also allows for better communication between teams, ultimately leading to improved customer satisfaction.

What is FieldEx?

FieldEx offers a cutting-edge, cloud-based platform aimed at optimizing field service management and computerized maintenance management for businesses that require efficient task coordination across different locations. The solution allows teams to effectively organize both preventive and emergency tasks, assign technicians, create work orders, carry out inspections, and keep track of equipment, assets, parts, and progress of jobs. Field personnel can easily access their tasks through mobile applications, enabling them to provide real-time updates on their work and document service information from the field. Managers gain the advantage of being able to strategically allocate resources and maintain detailed service records across various sites, ensuring a well-organized operation. This adaptable system accommodates a variety of functions such as facilities maintenance, HVAC and commercial equipment repairs, industrial maintenance, equipment installation, and multi-trade field services. By bridging the gap between office planning and on-site implementation, FieldEx utilizes customizable workflows that are suited to different job types, helping organizations to move away from paper documentation and chaotic record-keeping towards a streamlined operational framework. This integration not only promotes effective communication but also significantly boosts productivity for field teams, ultimately leading to improved service delivery and customer satisfaction. Moreover, the comprehensive insights provided by the platform enable organizations to make data-driven decisions that further enhance their operational efficiency.

Media

Media

Integrations Supported

Integrations Supported

Calendly
Google Calendar
Microsoft 365
Microsoft Power BI
Xero

API Availability

API Availability

Has API

Pricing Information

$150.00/month/user

Pricing Information

$10/user/month
Growth costs $10/user/month with annual billing or $15/user/month with monthly billing. Pro costs $55/user/month with annual billing or $65/user/month with monthly billing. Enterprise costs $85/user/month with annual billing only. Qualifying NGOs may receive Pro at no cost. All plans include a 14-day free trial with no credit card required; setup and onboarding are free.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Retriever Communications

Date Founded

1996

Company Location

Australia

Company Website

www.retrievercommunications.com

Company Facts

Organization Name

Fieldex Pte. Ltd.

Date Founded

2018

Company Location

Singapore

Company Website

www.fieldex.com

Categories and Features

Application Development

Access Controls/Permissions
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Deployment Management
Mobile Development
No-Code
Reporting/Analytics
Source Control

Categories and Features

CMMS

Not specified

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