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What is Retriever Mobility Platform?

Retriever is a platform aimed at boosting the productivity and profitability of businesses through real-time job assignments and operational optimization. Its field service management software serves as a replacement for outdated paper-based methods commonly used by service professionals in the field. This all-encompassing solution encompasses both mobile and desktop applications that connect field personnel with office teams, providing managers and schedulers with a transparent view of field activities. With the cloud-based software from Retriever, users can effectively manage schedules, track job progress, and oversee task dispatching seamlessly. The Retriever Scheduler boasts an intuitive graphical interface that offers immediate insights into field operations, enhancing decision-making. By leveraging this cutting-edge scheduling tool, users can easily assign or reassign field visits using a simple drag-and-drop feature online, ensuring optimal resource utilization. Overall, Retriever enables businesses to enhance their operational efficiency and adapt rapidly to evolving demands, fostering a more agile work environment. Additionally, this innovative approach not only simplifies daily tasks but also allows for better communication between teams, ultimately leading to improved customer satisfaction.

What is Mobile Service?

Expert Service Solutions has developed a versatile cloud-based application known as Mobile Service (MS) for managing field services, tailored to meet the demands of repair, maintenance, service, and construction sectors. This innovative tool equips field workers with superior customer support capabilities, real-time updates on job statuses, and efficient management of tickets, route planning, timesheets, service documentation, and payment processing, all while on-site. With Mobile Service, businesses of any scale can achieve a thorough understanding of their key operations, including scheduling, dispatching, GPS tracking, inventory management, and customer relationship oversight, among a host of other functionalities. The extensive features of this application not only improve workflow efficiency but also significantly boost productivity across diverse industries. Additionally, by facilitating seamless communication and organization, Mobile Service ensures that teams can respond swiftly to challenges and enhance their service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$150.00/month/user

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Retriever Communications

Date Founded

1996

Company Location

Australia

Company Website

www.retrievercommunications.com

Company Facts

Organization Name

Expert Service Solutions

Date Founded

2003

Company Location

United States

Company Website

www.expertservicesolutions.com

Categories and Features

Application Development

Access Controls/Permissions
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Deployment Management
Mobile Development
No-Code
Reporting/Analytics
Source Control

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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