Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Flowlens Reviews & Ratings
    4.8 out of 5 stars 40 Ratings
    Company Website for Flowlens
  • MRPeasy Reviews & Ratings
    4.6 out of 5 stars 260 Ratings
    Company Website for MRPeasy
  • Eurekos Reviews & Ratings
    4.8 out of 5 stars 103 Ratings
    Company Website for Eurekos
  • Sutton Reviews & Ratings
    4.9 out of 5 stars 39 Ratings
    Company Website for Sutton
  • Infor M3 Reviews & Ratings
    4.5 out of 5 stars 156 Ratings
    Company Website for Infor M3
  • SKU Science Reviews & Ratings
    4.6 out of 5 stars 16 Ratings
    Company Website for SKU Science
  • Odoo Reviews & Ratings
    4.2 out of 5 stars 1,729 Ratings
    Company Website for Odoo
  • 3D Cloud Reviews & Ratings
    4.7 out of 5 stars 42 Ratings
    Company Website for 3D Cloud
  • CTM Reviews & Ratings
    4.5 out of 5 stars 939 Ratings
    Company Website for CTM
  • Bravo POS for Gun Stores Reviews & Ratings
    4.7 out of 5 stars 76 Ratings
    Company Website for Bravo POS for Gun Stores

What is Returngoods?

As technological advancements continue to align with innovative marketing tactics, businesses are now able to access markets that were previously considered unreachable. This rise in global trade creates substantial opportunities for refining and improving processes to support growth in this dynamic environment. Our strategy prioritizes the advancement of Reverse Commerce Management (RCM), which addresses the frequently neglected segments of the supply chain related to product returns. Returngoods, built on standardized Internet software, provides a thorough and user-friendly solution for navigating the intricacies of the return process. By enhancing communication and collaboration among customers, suppliers, manufacturers, distributors, and logistics partners, Returngoods significantly improves the overall management of RCM, leading to greater efficiency and increased customer satisfaction. Furthermore, this optimized approach not only assists in handling returns effectively but also promotes sustainable business practices by minimizing waste and enhancing the use of resources. In essence, the integration of such solutions is essential for businesses aiming to thrive in a rapidly changing market landscape.

What is Claimlane?

Claimlane is aftersales software for ecommerce brands and retailers in the US, UK, and Nordics. Support teams use it to manage warranty claims, returns, repairs, and spare part orders without chasing customers for missing details. The claim form collects everything up front: product photos, videos, serial numbers, receipts, and order info. Rules decide what happens next based on product, warranty period, and supplier terms. Claimlane’s AI Agent is built only for warranty claims and returns. It looks at the evidence, applies those rules, and recommends a resolution so new agents don’t need months of product training. Managers get data on faulty products, recurring issues, and which suppliers slow things down. Claims can be shared with suppliers directly, and B2B partners can file claims in the same system. 75+ integrations cover webshops, ERPs, helpdesks, and shipping. MaxGaming, with 30,000+ SKUs, now closes complex RMA cases 77% faster.

Media

Media

Integrations Supported

Integrations Supported

Adobe Commerce
AfterShip
BigCommerce
DanDomain
Dynamics 365 Commerce
FedEx Ship Manager
Fin
Freshdesk
Klaviyo
Magento Business Intelligence
Microsoft Dynamics 365 Business Central
Picqer
PrestaShop
Salesforce Agentforce Commerce
Sendcloud
ShipStation
Shopify
Traede
Zendesk
commercetools

API Availability

API Availability

Has API

Pricing Information

$29.99 per user per month

Pricing Information

$800/month
Includes 2,000 tickets per year, standard integrations, and API access with webhooks. Custom plans are priced on ticket volume and add-on modules, such as Analytics and custom integrations. Book a demo for a quote.

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Returngoods

Date Founded

2004

Company Location

United States

Company Website

www.returngoods.com

Company Facts

Organization Name

Claimlane

Company Location

Denmark

Company Website

www.claimlane.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Self Service Portal
Workflow Management

Returns Management

Not specified

Categories and Features

Customer Experience

Action Management
Analytics
Feedback Management
Knowledge Management

Returns Management

Not specified

Warranty Management

Not specified

Popular Alternatives

Popular Alternatives

Intelli Warranty Reviews & Ratings

Intelli Warranty

Intellinet Systems