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What is Returngoods?

As technological advancements continue to align with innovative marketing tactics, businesses are now able to access markets that were previously considered unreachable. This rise in global trade creates substantial opportunities for refining and improving processes to support growth in this dynamic environment. Our strategy prioritizes the advancement of Reverse Commerce Management (RCM), which addresses the frequently neglected segments of the supply chain related to product returns. Returngoods, built on standardized Internet software, provides a thorough and user-friendly solution for navigating the intricacies of the return process. By enhancing communication and collaboration among customers, suppliers, manufacturers, distributors, and logistics partners, Returngoods significantly improves the overall management of RCM, leading to greater efficiency and increased customer satisfaction. Furthermore, this optimized approach not only assists in handling returns effectively but also promotes sustainable business practices by minimizing waste and enhancing the use of resources. In essence, the integration of such solutions is essential for businesses aiming to thrive in a rapidly changing market landscape.

What is ClickPost?

To minimize returns and foster customer loyalty, it is essential to ensure a positive experience after the purchase. The experience that follows a customer's purchase plays a crucial role in their brand selection. ClickPost provides a comprehensive API platform that facilitates collaboration and enhances visibility in logistics. By utilizing logistics intelligence, it effectively minimizes exceptions and offers real-time tracking along with predictive analytics to elevate the customer experience. Clear communication and well-defined delivery expectations are vital for customers, who also require smooth shipping processes. ClickPost has enabled its clients to boost their shipping Net Promoter Score (NPS) by a staggering 40 percent. Furthermore, our control tower solutions have helped leading companies achieve an impressive ninefold return on investment. The ClickPost Platform serves as an integrated solution that unifies all your applications, ultimately aiding in reducing technology expenditures while enhancing operational efficiency. With such tools at their disposal, businesses can significantly improve their customer satisfaction and profitability.

Media

Media

Integrations Supported

Amazon
Appbrew
Base.com
BetterCommerce
BigCommerce
DataChannel
Delhivery
FedEx Ship Manager
Integry
Magento
Pickrr
ShipEak
Shiprocket
Shopify
Shyplite
WooCommerce
Yakit

Integrations Supported

Amazon
Appbrew
Base.com
BetterCommerce
BigCommerce
DataChannel
Delhivery
FedEx Ship Manager
Integry
Magento
Pickrr
ShipEak
Shiprocket
Shopify
Shyplite
WooCommerce
Yakit

API Availability

Has API

API Availability

Has API

Pricing Information

$29.99 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Returngoods

Date Founded

2004

Company Location

United States

Company Website

www.returngoods.com

Company Facts

Organization Name

ClickPost

Date Founded

2015

Company Location

India

Company Website

clickpost.ai

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Popular Alternatives

Popular Alternatives

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