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What is Rev-Trac?

Rev-Trac serves as a comprehensive orchestration platform for SAP DevOps. It streamlines the automation of native SAP transports and cloud modifications, while its flexible workflows and third-party integrations empower organizations to create a cohesive SAP DevOps strategy tailored for intricate SAP environments. By utilizing Rev-Trac, businesses can achieve safer, quicker, and more regular deployments of SAP applications and updates, thereby enhancing the value derived from their technology investments. This innovative platform is essential for any organization aiming to optimize their SAP processes.

What is Pointel Genesys Configuration Management Solution?

Pointel's Configuration Management Solution is a web-based application that provides comprehensive oversight of your Genesys system. It promptly identifies any modifications within your Genesys configuration landscape. Additionally, it offers functionalities for auditing, importing/exporting data, and snapshotting/restoring, coupled with alert notifications. Pointel CMS systematically records all alterations in your contact center and presents this data visually, enabling users to swiftly grasp any adjustments made to their Genesys Configuration Management Environment. Recognizing what modifications have occurred and the individuals responsible is crucial for effective management. Audit reports generated by CMS provide in-depth details, including the username of the individual who executed the change, the timestamp of the alteration, alongside both the new and old values. Furthermore, it allows for the restoration of specific parameter or KVP level changes, or even the complete application to a previous state, ensuring flexibility and control over your configurations. This capability is essential for maintaining the integrity and functionality of your system.

Media

Media

Integrations Supported

Cherwell Software
Confluence
Genesys Cloud CX
Jenkins
Jira
OpenText Alloy
OpenText Content Management (Extended ECM)
OpenText Documentum
Panaya
Pointel DCCM
ServiceNow
Tosca
Tricentis LiveCompare
Worksoft Certify

Integrations Supported

Cherwell Software
Confluence
Genesys Cloud CX
Jenkins
Jira
OpenText Alloy
OpenText Content Management (Extended ECM)
OpenText Documentum
Panaya
Pointel DCCM
ServiceNow
Tosca
Tricentis LiveCompare
Worksoft Certify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rev-Trac

Date Founded

1997

Company Location

Australia

Company Website

www.rev-trac.com

Company Facts

Organization Name

Pointel

Date Founded

1999

Company Location

United States

Company Website

www.pointel.com/solutions/cms/

Categories and Features

Change Management

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

Categories and Features

Change Management

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

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