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What is Reva?

Management and Insights for Hotels and Vacation Rentals. Reva streamlines the collection of reviews from multiple platforms, promotes the achievement of more five-star ratings, and provides a unified interface for responding to all feedback. Moreover, Reva supplies in-depth dashboards, detailed reporting, and practical insights regarding your reviews. Taking control of your reviews is vital; many properties are currently too dependent on OTAs, making it crucial to safeguard your valuable feedback. While managing guest reviews can be quite time-consuming, it remains essential for showcasing professionalism and building brand loyalty. Reva's 'Review Reply' feature harnesses AI technology to simplify the process of crafting and sending responses directly to OTAs, allowing you to automate this task and dedicate more time to enhancing growth and guest satisfaction. By bringing all your reviews into one centralized location, you guarantee that no feedback is overlooked, enabling you to connect with each guest. This strategy not only aids in effective responses but also allows you to identify and analyze recurring themes, whether positive or negative. As a result, you can make ongoing improvements to your services and significantly enhance the overall experience for your guests, fostering a cycle of continuous growth.

What is MyPlace?

MyPlace is a tailored guest engagement solution for the hospitality sector, enabling establishments to collect verified guest data, increase five-star reviews, and optimize marketing strategies by converting everyday interactions—like Wi-Fi access, QR code scanning, and check-ins—into meaningful customer insights and actionable information. The platform is designed to integrate effortlessly with popular Wi-Fi systems from trusted brands such as Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, which means no extra hardware is required. It also features a customizable branded captive portal that allows guests to log in using either their email or social media accounts, while capturing and authenticating email addresses and demographic details in real time for efficient marketing list creation. In addition to this, MyPlace offers Wi-Fi marketing tools that align guest engagement with various CRM and marketing systems, including Mailchimp, HubSpot, Klaviyo, Salesforce, and Zapier, enabling the automatic rollout of marketing campaigns. Furthermore, it includes a reputation management feature that compiles reviews, employs sophisticated AI-driven responses, and channels positive feedback to public review platforms, helping hospitality venues sustain a robust online reputation. This all-encompassing strategy for guest engagement not only improves guest experiences but also significantly boosts operational efficiency, making it an invaluable tool for any hospitality business. Ultimately, MyPlace empowers establishments to fully leverage customer interactions, driving both loyalty and satisfaction.

Media

Media

Integrations Supported

Cisco Meraki
Constant Contact
Facebook
Hive
HubSpot CRM
Klaviyo
Mailchimp
Salesforce
UniFi Identity
Zapier
dotdigital Engagement Cloud

Integrations Supported

Cisco Meraki
Constant Contact
Facebook
Hive
HubSpot CRM
Klaviyo
Mailchimp
Salesforce
UniFi Identity
Zapier
dotdigital Engagement Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Reva

Company Location

United States

Company Website

www.joinreva.com

Company Facts

Organization Name

MyPlace

Date Founded

2017

Company Location

Ireland

Company Website

myplace.app/

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

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