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What is Review Expert?

Review Expert is a cutting-edge online platform tailored for mobile app development teams to optimize their review management process. This tool effortlessly imports ratings, user feedback, and previous developer replies from both the Apple App Store and Google Play, consolidating everything into a single inbox while keeping the reviews current. Teams can filter these reviews by store, rating, date, and keywords, allowing for direct responses from the workspace or the use of AI-generated response drafts along with customizable auto-reply options under a structured review process. The provided dashboards deliver valuable insights into metrics such as overall review volume, average ratings, distribution patterns, response rates, and the time taken to reply. Furthermore, teams can direct reviews based on certain ratings or keywords to communication platforms like Slack, Linear, Microsoft Teams, and Zendesk, while also being able to create Jira Cloud issues seamlessly; GitHub Issues workflows can also be managed through Enterprise webhooks or MCP integration. The remote MCP server enables AI assistants to effectively search for and summarize reviews, compile critical metrics, and draft responses for team evaluation. Multiple subscription plans cater to varying app and team sizes, each featuring a 14-day free trial to assess the available functionalities. This flexibility ensures that teams can choose the optimal solution for their review management requirements while significantly improving their response efficiency and overall productivity. Ultimately, Review Expert stands out as an essential tool for app developers aiming to enhance user engagement through timely and effective review responses.

What is Pointer?

The platform streamlines the management of address information, evaluations, and search functionalities across online maps, review websites, Google, Tripadvisor, and over 50 additional services. Users can operate efficiently from a unified interface, which includes a review enhancer aimed at boosting ratings. Furthermore, it incorporates ChatGPT and automated responses to significantly improve the speed of user interactions. This comprehensive approach not only saves time but also enhances overall productivity in handling customer feedback.

Media

No images available

Media

Integrations Supported

App Store
Google Play
Linear
Microsoft Teams
Model Context Protocol (MCP)
Slack
Zendesk

Integrations Supported

1C:Enterprise
Google Maps
Tripadvisor
WhatsApp
iiko

API Availability

Has API

API Availability

Pricing Information

$49/month
Monthly billing: Starter is $49/month for up to 2 apps and 5 team members; Pro is $149/month for up to 4 apps and 15 members; Enterprise is $399/month for up to 10 apps and unlimited members. Annual billing: Starter is $39/month ($468/year), Pro is $119/month ($1,428/year), and Enterprise is $319/month ($3,828/year). Each plan includes a 14-day free trial; a card is required to start.
Free Trial Offered?

Pricing Information

$10
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Voltaire Innovations

Company Location

United States

Company Website

review.expert

Company Facts

Organization Name

Pointer

Date Founded

2019

Company Location

Russia

Company Website

pntr.io

Categories and Features

Review Management

Not specified

Categories and Features

Local Marketing

CRM
Email Marketing
Feedback Management
Online Listings Management
Reporting / Analytics
Review Management
SEO Management
Store Locator

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