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What is Review Monster?

Review Monster is a dedicated platform designed to help local businesses, agencies, and multi-location organizations manage their reviews efficiently. It simplifies the process of gathering customer feedback via text messages and emails, ensuring that follow-ups are streamlined while keeping the feedback organized. The main goal of this service is to improve reputation management and facilitate the collection of reviews, especially on platforms like Google. Besides its core focus on review management, Review Monster also provides additional growth services that may encompass website design, local search optimization, directory citations, chatbots, and automations powered by AI. These supplementary services are available for clients to utilize alongside the primary review management functions, rather than being part of a unified software solution. This online service is particularly beneficial for businesses aiming to effectively manage review requests and engage in local marketing initiatives. By taking advantage of such tools, organizations can enhance their online visibility and gain essential insights into customer satisfaction levels, ultimately leading to improved business performance. Furthermore, the ability to gather and analyze customer feedback can play a critical role in shaping future marketing strategies and improving overall service quality.

What is LocalImpact?

LocalImpact is a reputation management platform designed to help businesses collect more customer reviews and manage their online reputation. With LocalImpact, businesses can automatically send review requests by SMS, email, or shareable links to encourage customers to leave reviews on Google and other major review sites. All reviews are synced into one dashboard so teams can easily monitor feedback and respond quickly. The platform also helps businesses showcase their best reviews. Display customer reviews on your website using customizable widgets and share them across social media to build trust with potential customers. By simplifying review collection and management, LocalImpact helps businesses strengthen their online reputation, improve search visibility, and attract more customers.

Media

Media

Integrations Supported

Integrations Supported

Facebook
Google Business Profile
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19/month
Discounts available for multi-location businesses.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Review Monster

Company Location

United States

Company Website

reviewmonster.com

Company Facts

Organization Name

LocalImpact

Date Founded

2017

Company Location

Canada

Company Website

localimpact.com

Categories and Features

Review Management

Not specified

Categories and Features

AI Review Management

Not specified

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
White Label

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