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What is Review Monster?

Review Monster is a dedicated platform designed to help local businesses, agencies, and multi-location organizations manage their reviews efficiently. It simplifies the process of gathering customer feedback via text messages and emails, ensuring that follow-ups are streamlined while keeping the feedback organized. The main goal of this service is to improve reputation management and facilitate the collection of reviews, especially on platforms like Google. Besides its core focus on review management, Review Monster also provides additional growth services that may encompass website design, local search optimization, directory citations, chatbots, and automations powered by AI. These supplementary services are available for clients to utilize alongside the primary review management functions, rather than being part of a unified software solution. This online service is particularly beneficial for businesses aiming to effectively manage review requests and engage in local marketing initiatives. By taking advantage of such tools, organizations can enhance their online visibility and gain essential insights into customer satisfaction levels, ultimately leading to improved business performance. Furthermore, the ability to gather and analyze customer feedback can play a critical role in shaping future marketing strategies and improving overall service quality.

What is Localena?

Localena is an innovative online platform aimed at helping local businesses manage their reputations and customer reviews. It empowers teams to gather feedback through multiple channels, including email, SMS, WhatsApp, QR codes, and direct links, supplemented by automated reminders to boost participation. Users benefit from a unified dashboard that compiles reviews from various services, allowing for comprehensive sentiment analysis and response management. The platform also offers the capability of AI-generated replies tailored to reflect a business's distinctive voice, which can be either approved by users or published automatically when appropriate. In addition to these features, Localena simplifies updates to Google Business Profiles, monitors rankings on Google Maps, analyzes competitors, and tracks how selected AI assistants represent a business. Teams can share positive reviews on social media platforms such as Facebook and Instagram, display them using website widgets, and manage multiple business locations all in one place. Moreover, the platform enhances the efficiency of collecting reviews, scrutinizing customer feedback, maintaining a strong reputation, and improving local visibility workflows, making it an invaluable tool for service providers, retailers, restaurants, clinics, hotels, and various other local enterprises. Ultimately, Localena not only strengthens a business's online presence but also fosters deeper connections with customers, encouraging ongoing engagement and loyalty.

Media

Media

Integrations Supported

Integrations Supported

Facebook
Google Business Profile
Instagram
WhatsApp
Zapier
n8n

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$49/month
Starter: $49/month; Pro: $99/month; Managed: $249/month. The first month is free for eligible new subscriptions.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Review Monster

Company Location

United States

Company Website

reviewmonster.com

Company Facts

Organization Name

Media87

Date Founded

2026

Company Location

United Arab Emirates

Company Website

localena.com

Categories and Features

Review Management

Not specified

Categories and Features

Review Management

Not specified

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