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What is ReviewBot?
ReviewBot offers real-time monitoring of customer reviews, keeping you informed about valuable feedback so you can catch critical insights without missing a beat. It allows for easy receipt of reviews via familiar platforms like Slack, Zendesk, and email, integrating seamlessly into your team's existing tools. ReviewBot meticulously analyzes customer feedback from a variety of sources, including the iOS App Store, Mac App Store, Google Play, Google My Business, Yelp, and Amazon worldwide. With features that let you filter notifications by star ratings, you can customize alerts to suit your specific needs. This eliminates the hassle of checking multiple app stores or managing yet another dashboard. By integrating with popular platforms such as Slack, Microsoft Teams, and Zendesk, ReviewBot helps you maintain your workflow without interruption. All reviews and reports are consolidated in one easily accessible location, enabling quick and strategic responses. This proactive stance not only protects your ratings but also minimizes the risk of losing potential customers due to unresolved app or service issues. Furthermore, ReviewBot offers direct links to each review, allowing you to respond swiftly within the application itself, thus optimizing your customer engagement strategy. Ultimately, this all-in-one tool empowers businesses to improve their reputation while effectively managing customer relations, fostering a more responsive and engaged interaction with users.
What is FiveStarPing?
FiveStarPing provides a seamless way for tradespeople and small service enterprises to collect reviews from various platforms, including Google, Yelp, Facebook, and Trustpilot. Users can easily generate a review request by entering a customer's name and phone number, which will then be sent in the customer's chosen language, with support for 30 different languages. The requests can be dispatched through SMS, email, or by employing a QR code that customers can scan.
The complimentary plan allows for five review requests each month via email, includes QR code functionality, and access to all available languages, with no credit card required to sign up. On the other hand, the Pro plan, priced at $15 per month, offers unlimited requests, SMS capabilities, automated follow-ups, and an analytics dashboard to help monitor and assess performance.
With no contractual obligations, you can effortlessly cancel your subscription whenever you wish, providing a convenient and adaptable option for your business requirements. This flexibility allows you to choose the plan that best suits your operational needs without any long-term commitments.
Integrations Supported
Amazon
App Store
Google Business Profile
Google Play
Microsoft Teams
Slack
Yelp
Zendesk
Integrations Supported
Amazon
App Store
Google Business Profile
Google Play
Microsoft Teams
Slack
Yelp
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$15/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ReviewBot
Date Founded
2016
Company Location
United States
Company Website
reviewbot.io
Company Facts
Organization Name
JRK Digital
Company Website
thefivestarping.com
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label