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What is Reviews Manager?

Reviews Manager simplifies the management of online reviews for businesses by automating feedback collection via email and SMS, while also motivating customers to share their experiences on key platforms like Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. With a centralized dashboard, the platform allows companies to effectively oversee, respond to, and disseminate customer feedback. Serving organizations of various sizes, Reviews Manager offers in-depth analytics, AI-driven response suggestions, and seamless integration with popular website builders. By leveraging the comprehensive features of Reviews Manager's review management software, companies can significantly improve their online presence, enhance customer engagement, and drive meaningful growth. Furthermore, this powerful tool enables businesses to take a proactive stance on feedback management, ensuring they remain competitive and relevant in a rapidly evolving digital landscape, ultimately securing their position in the market.

What is InsightReviews?

InsightReviews is a dedicated platform designed for collecting feedback and managing the reputation of local businesses. When a purchase is made, employees enter the customer’s phone number, which prompts an SMS to be sent with a personalized link for reviewing the service. Positive reviews, rated between 4 and 5 stars, are shared on popular platforms like Google, Yelp, Facebook, and TripAdvisor, whereas negative feedback, receiving ratings of 1 to 3 stars, is kept confidential to allow the business to resolve issues directly. The platform features an extensive review dashboard that includes analytics, accounts for staff collaboration, a public testimonial wall, customizable SMS templates, and billing integration through Stripe. It is particularly designed for establishments such as cafés, salons, dental offices, fitness centers, and auto repair shops that seek to amplify their five-star ratings while minimizing public discontent. Moreover, the system not only boosts customer engagement but also provides essential insights that can lead to enhancements in service quality, contributing to a more favorable overall experience for clients. With these tools in place, businesses are better positioned to thrive in a competitive market.

Media

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Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$40
Free Trial Offered?

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Reviews Manager

Date Founded

2023

Company Location

United kingdom

Company Website

www.reviews-manager.com

Company Facts

Organization Name

InsightReviews

Date Founded

2025

Company Location

Australia

Company Website

insightreviews.com.au

Categories and Features

AI Review Management

Not specified

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Reputation Management

Not specified

Review Management

Not specified

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Popular Alternatives