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What is REVIEWS.io?

Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.

What is Chirpify?

We were among the first to merge social media with payment and commerce solutions. Currently, our platform empowers businesses to connect, interact, and reward their most devoted customers through various communication avenues. The following outlines the diverse methods by which global brands leverage our expertise and services. At Chirpify, we partner with a wide array of industries, such as retail, hospitality, dining, entertainment, and consumer products, among others. A frequent question that arises during conversations about the importance of engagement loyalty is how to assess its impact—not merely through surface-level indicators like Likes, but in relation to the entire loyalty strategy and its extensive implications for the organization. Prominent brands often maintain specialized social media teams that utilize social listening tools to gather, process, and analyze conversations, while also engaging with customers directly when necessary. These platforms have become crucial for businesses aiming to gauge customer opinions about their brand on a broad scale, ultimately enabling more strategic business decisions. As these strategies continue to evolve, they have reshaped customer engagement dynamics, creating a landscape where interactions are more nuanced and meaningful than ever before, significantly enhancing customer experiences.

Media

Media

Integrations Supported

AfterSell
BigCommerce
Bloomreach
Blotout
Canopy
Facebook
Google Business Profile
LoyaltyLion
OpenCart
ProvenExpert.com
Retamo
Rivo
Salesforce
Slack
Supaboard
Upzelo
WooCommerce
X (Twitter)
Zendesk
tradeit

Integrations Supported

AfterSell
BigCommerce
Bloomreach
Blotout
Canopy
Facebook
Google Business Profile
LoyaltyLion
OpenCart
ProvenExpert.com
Retamo
Rivo
Salesforce
Slack
Supaboard
Upzelo
WooCommerce
X (Twitter)
Zendesk
tradeit

API Availability

Has API

API Availability

Has API

Pricing Information

$89 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

REVIEWS.io

Date Founded

2010

Company Location

United Kingdom

Company Website

reviews.io

Company Facts

Organization Name

Chirpify

Date Founded

2011

Company Location

United States

Company Website

www.chirpify.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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