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SilverwareSilverware is built for hospitality environments where complexity is the norm—not the exception. Designed for hotels, resorts, and multi-venue properties, Silverware supports thousands of outlets that require centralized control without sacrificing local flexibility. The platform spans core Point of Sale, mobile and contactless guest experiences, enterprise administration, payments, loyalty, kiosks, and kitchen operations—delivered as a single, integrated ecosystem. Operating in more than 20,000 venues across 35+ countries, Silverware connects seamlessly with leading PMS, accounting, and hospitality systems through 170+ integrations, enabling a unified view of guests, revenue, and operations across every outlet. Real-time reporting, multi-revenue-center management, and enterprise-grade reliability give operators the confidence to scale without disruption. Backed by hands-on implementation, 24/7 support, and a partnership-driven approach, Silverware is trusted by hospitality leaders who need technology that performs under pressure—and grows with their business.
What is Revinate?
Deliver timely, relevant, and customized email marketing campaigns designed to captivate your hotel guests effectively. Quickly promote all hotel discounts, special offers, and other important announcements with our intuitive platform. Our drag-and-drop email editor enables you to easily design beautiful, responsive emails tailored specifically for your hotel. Personalize each email using dynamic content, merge tags, segmentation, and automated triggers to enhance the guest experience. Manage both positive and negative hotel reviews promptly within the system. Use the ticketing feature to efficiently report service concerns to the right team or department. Assess your hotel's performance against competitors by examining online review rankings. Centralize your hotel's social media accounts to effectively monitor engagement, provide updates, and analyze insights. By adopting this holistic strategy, you not only optimize your communication efforts but also foster stronger relationships with guests and elevate overall satisfaction. Ultimately, enhancing guest experiences leads to increased loyalty and repeat bookings.
What is Fuel AI-Powered CRM?
Elevate guest engagement by rolling out timely and tailored marketing strategies designed for each individual. Our cutting-edge AI-Driven Hotel CRM software tracks guest behavior in real-time, allowing for the formation of immediate segments with personalized recommendations while streamlining customer-centric marketing across diverse platforms. By consolidating all guest information from various sources—including message interactions, website activity, and PMS profile details—you can develop a holistic perspective of each guest for effective one-on-one marketing. Launch drip campaigns aimed at guests according to their unique potential value, sentiment, and likelihood to engage, evaluated in real-time through in-depth analysis of guest research and booking patterns. Leverage automated segmentation insights, driven by Blueshift’s machine learning and Fuel’s data proficiency, to reach the perfect audience for each campaign. This approach guarantees that guests receive messages at the most opportune times, enhancing the probability of engagement with your brand and ultimately leading to a more enriching experience for them. By emphasizing personalization, you can cultivate deeper connections and significantly enhance overall guest loyalty, paving the way for repeat visits and positive referrals.
Integrations Supported
Blotout
Booking.com
BrightSide
Facebook
FairPlanner
Google
IDeaS G3 RMS
Integrate.io
Juyo Analytics
Meltano
Integrations Supported
Blotout
Booking.com
BrightSide
Facebook
FairPlanner
Google
IDeaS G3 RMS
Integrate.io
Juyo Analytics
Meltano
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Revinate
Date Founded
2009
Company Location
United States
Company Website
www.revinate.com
Company Facts
Organization Name
Fuel Travel
Date Founded
1995
Company Location
United States
Company Website
www.fueltravel.com/software-solutions/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
