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What is Revinsta?

Revinsta is a cloud-based solution tailored for overseeing hotel reputations within a variety of accommodations, including hotels, resorts, guesthouses, vacation rentals, and hospitality groups. By bringing together guest reviews into a collaborative environment, it allows for the crafting of replies in both the brand's distinctive tone and the guest's preferred language while providing customizable automation and human oversight for review-response processes. The platform’s analytical tools categorize feedback by specific themes, highlighting ongoing issues that could affect ratings; it also enables teams to generate reports across different properties and compare their performance against competitors, thereby aiding in effective prioritization and evaluation. Additionally, Revinsta features surveys, review widgets, downloadable reports, and a guest-feedback assistant that leverages insights from reviews and surveys to handle inquiries. Users can easily integrate their Google Business Profile for smooth synchronization of review history and response management, along with the capability to connect to Mews for accessing guest checkout data to request post-stay reviews. The entire service is offered online, removing the necessity for software installation, which significantly boosts user convenience. This all-encompassing approach not only streamlines the management of online reputation but also empowers hospitality professionals to respond proactively to guest feedback. Ultimately, Revinsta positions itself as a pivotal tool in enhancing the overall guest experience and the brand's public image.

What is AIPEX Virtual Concierge?

AIPEX revolutionizes the way hosts engage with their guests, significantly enhancing the overall guest experience. Featuring the AIPEX Virtual Concierge, which combines voice recognition and a touchscreen interface, this technology stands out as the most sophisticated solution available for hotels and vacation rentals. By utilizing AIPEX, hosts can optimize their time management, boost turnover rates, increase revenue streams, improve occupancy rates, and provide an exceptional level of customer satisfaction. The AIPEX portal empowers hosts to customize the voice assistant's responses to guests' inquiries, ensuring tailored interactions. Additionally, a variety of images and proactive notifications can be showcased to captivate guests in communal spaces. On average, individuals engage with the device five times a day, highlighting its significance in daily interactions. Notably, AIPEX is specifically crafted for the hospitality sector and boasts implementation in over 7,000 short-term rental properties, demonstrating its widespread acceptance and effectiveness in enhancing guest services. This innovative tool not only streamlines operations but also fosters a welcoming atmosphere for all visitors.

Media

Media

Integrations Supported

Google Business Profile
Mews

Integrations Supported

Hostaway
Hostfully
Hosthub
OwnerRez

API Availability

Has API

API Availability

Pricing Information

$75/property/month
The monthly plan is $75 per property per month. Annual billing is $720 per property per year ($60 per month equivalent). The plan includes 300 review replies per property; additional replies are $0.35 each. Properties beyond 10 receive a 20% discount. A 7-day trial is available.
Free Version
Free Trial Offered?

Pricing Information

$7.20/month/device
Please see the pricing page on our website.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Revinsta

Date Founded

2026

Company Location

Canada

Company Website

revinsta.com

Company Facts

Organization Name

AIPEX Technologies

Date Founded

2017

Company Location

United States

Company Website

www.aipextech.com

Categories and Features

Reputation Management

Not specified

Categories and Features

Concierge

Not specified

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