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What is Revinsta?

Revinsta is a cloud-based solution tailored for overseeing hotel reputations within a variety of accommodations, including hotels, resorts, guesthouses, vacation rentals, and hospitality groups. By bringing together guest reviews into a collaborative environment, it allows for the crafting of replies in both the brand's distinctive tone and the guest's preferred language while providing customizable automation and human oversight for review-response processes. The platform’s analytical tools categorize feedback by specific themes, highlighting ongoing issues that could affect ratings; it also enables teams to generate reports across different properties and compare their performance against competitors, thereby aiding in effective prioritization and evaluation. Additionally, Revinsta features surveys, review widgets, downloadable reports, and a guest-feedback assistant that leverages insights from reviews and surveys to handle inquiries. Users can easily integrate their Google Business Profile for smooth synchronization of review history and response management, along with the capability to connect to Mews for accessing guest checkout data to request post-stay reviews. The entire service is offered online, removing the necessity for software installation, which significantly boosts user convenience. This all-encompassing approach not only streamlines the management of online reputation but also empowers hospitality professionals to respond proactively to guest feedback. Ultimately, Revinsta positions itself as a pivotal tool in enhancing the overall guest experience and the brand's public image.

What is GuestRevu?

Leverage GuestRevu to effortlessly gather valuable feedback from your guests while maintaining a robust online reputation. Our innovative platform provides the necessary tools and insights to connect with your guests, learn from their experiences, and enhance your offerings based on their input. Through customized surveys and feedback forms, you can gain a profound understanding of your guests' viewpoints. Featuring branded surveys that reflect your unique identity and personalized questions, you can obtain the precise data you need. Say goodbye to the tedious task of searching for reviews, as we simplify your online reputation management process. Our service consolidates reviews from various leading platforms into one comprehensive dashboard, allowing you to easily monitor guest sentiments across multiple websites. Furthermore, amplify your online review presence by integrating with Google and TripAdvisor, enabling guests to provide feedback directly through your tailored surveys. This streamlined process not only increases your review quantity but also improves your visibility in search rankings. In addition, keep track of operational, maintenance, and marketing initiatives with our integrated service ticket system, ensuring your business runs efficiently. By adopting this comprehensive strategy for feedback and reputation management, you empower your organization to succeed and flourish in today’s competitive market. Ultimately, a strong reputation can significantly enhance customer loyalty and drive repeat business.

Media

Media

Integrations Supported

Google Business Profile
Mews

Integrations Supported

Google Business Profile
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
For-Sight CRM
RoomRaccoon
Tripadvisor

API Availability

Has API

API Availability

Has API

Pricing Information

$75/property/month
The monthly plan is $75 per property per month. Annual billing is $720 per property per year ($60 per month equivalent). The plan includes 300 review replies per property; additional replies are $0.35 each. Properties beyond 10 receive a 20% discount. A 7-day trial is available.
Free Version
Free Trial Offered?

Pricing Information

30$/month/property
Pricing is tiered according to property or group needs.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Revinsta

Date Founded

2026

Company Location

Canada

Company Website

revinsta.com

Company Facts

Organization Name

GuestRevu

Date Founded

2014

Company Location

United Kingdom

Company Website

www.guestrevu.com

Categories and Features

Reputation Management

Not specified

Categories and Features

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Monitoring

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

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