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What is Revinsta?
Revinsta is a cloud-based solution tailored for overseeing hotel reputations within a variety of accommodations, including hotels, resorts, guesthouses, vacation rentals, and hospitality groups. By bringing together guest reviews into a collaborative environment, it allows for the crafting of replies in both the brand's distinctive tone and the guest's preferred language while providing customizable automation and human oversight for review-response processes. The platform’s analytical tools categorize feedback by specific themes, highlighting ongoing issues that could affect ratings; it also enables teams to generate reports across different properties and compare their performance against competitors, thereby aiding in effective prioritization and evaluation. Additionally, Revinsta features surveys, review widgets, downloadable reports, and a guest-feedback assistant that leverages insights from reviews and surveys to handle inquiries. Users can easily integrate their Google Business Profile for smooth synchronization of review history and response management, along with the capability to connect to Mews for accessing guest checkout data to request post-stay reviews. The entire service is offered online, removing the necessity for software installation, which significantly boosts user convenience. This all-encompassing approach not only streamlines the management of online reputation but also empowers hospitality professionals to respond proactively to guest feedback. Ultimately, Revinsta positions itself as a pivotal tool in enhancing the overall guest experience and the brand's public image.
What is Hotel Speaker?
Hotel Speaker is an all-encompassing review management platform that combines advanced artificial intelligence with human insight, allowing hotel administrators to swiftly and effectively respond to guest feedback from various sources while ensuring consistency and authentic engagement.
By leveraging cutting-edge natural language processing technology and employing talented native writers fluent in several languages, Hotel Speaker delivers bespoke responses that capture the unique essence of each hotel. This platform's dedication to "Extreme Personalization" ensures that every reply aligns with the brand's standards and reflects its distinctive voice.
Moreover, the crafted responses not only bolster reputation management but also serve as a significant marketing tool, showcasing the property's unique offerings at a crucial decision-making moment for potential guests.
The system enhances the review management process by scanning numerous review websites, creating customized responses, and automating the publication of replies after receiving approval, while still allowing managers to exercise editorial control and track performance metrics via an intuitive dashboard.
With its quick response capabilities and multilingual support, Hotel Speaker strengthens guest relationships and protects the brand's identity, ultimately driving more bookings and fostering customer loyalty. This cutting-edge solution is indispensable for any hotel striving to succeed in an increasingly competitive landscape, ensuring that no guest feedback goes unnoticed and every interaction is meaningful.
Media
No images available
Integrations Supported
API Availability
Has API
API Availability
Pricing Information
$75/property/month
The monthly plan is $75 per property per month. Annual billing is $720 per property per year ($60 per month equivalent). The plan includes 300 review replies per property; additional replies are $0.35 each. Properties beyond 10 receive a 20% discount. A 7-day trial is available.
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Revinsta
Date Founded
2026
Company Location
Canada
Company Website
revinsta.com
Company Facts
Organization Name
Hotel Speaker
Date Founded
2018
Company Location
France
Company Website
hotelspeaker.com
Categories and Features
Reputation Management
Not specified
Categories and Features
AI Review Management
Not specified
Reputation Management
Not specified
Review Management
Not specified