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What is Revuow?

Revuow allows you to create customized and professional responses to every review you encounter. The way you respond to feedback can often be more important than the feedback itself. Imagine it as your intelligent assistant that takes care of your online review replies. By incorporating AI into your processes, you can efficiently manage your online reviews with Revuow and save precious time. Crafting a well-suited and personalized reply is vital, sometimes even more crucial than the review's content. Studies indicate that businesses should respond to at least 40% of their online reviews to effectively convert website visitors into customers. These responses need to be formal and specifically customized for each reviewer, reflecting the unique nature of their comments. The founders of Revuow were motivated by two key goals: to enhance clients' long-term revenue and to minimize costs by freeing managers to engage in more creative endeavors rather than mundane tasks. Navigating the complexities of responding to reviews can feel like skating on thin ice; one wrong move could drastically affect your online image. Our solution is designed to facilitate seamless and effective communication on your behalf, ensuring your reputation remains intact and your customers feel valued. Additionally, Revuow's capabilities allow businesses to maintain a consistent voice across all responses, which is essential for building brand trust and loyalty.

What is GuestTouch?

Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.

Media

Media

Integrations Supported

Integrations Supported

ASI PMS
Booking.com
Clock PMS+
Cloudbeds
Expedia
FLEXIPASS
Google Business Profile
Little Hotelier
Mews
Opera
RMS Cloud
SiteMinder
Stayntouch PMS
Tripadvisor
WhatsApp
Zapier

API Availability

API Availability

Pricing Information

$31.50 per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Beratics

Date Founded

2019

Company Location

Switzerland

Company Website

www.revuow.com

Company Facts

Organization Name

GuestTouch

Company Location

United States

Company Website

www.guesttouch.com

Categories and Features

AI Review Management

Not specified

Review Management

Response Management
Review Monitoring

Categories and Features

AI Review Management

Not specified

Chatbot

Not specified

Customer Feedback

Not specified

Customer Satisfaction

Not specified

Guest Messaging

Not specified

Live Chat

Not specified

Messaging

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Survey

Not specified

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