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What is RezExpert?

RezExpert, developed by the Digital Rez Group, serves as an advanced and fully customizable online system for property management that streamlines daily operations, guest reservations, and various property-related tasks. This flexible and scalable platform efficiently manages everything from individual resorts to extensive networks of multiple properties within a unified web-based interface. Featuring a variety of over a dozen modules, RezExpert delivers a thorough solution aimed at improving the effectiveness of reservation and property management functions, elevating guest experiences, and increasing revenue for businesses of all sizes across multiple industries, including hotels, campgrounds, RV resorts, marinas, timeshares, cabins, ticketing, and multi-resort establishments. Furthermore, its high degree of adaptability enables businesses to modify the system according to their unique operational needs, guaranteeing enhanced performance and streamlined procedures. This customization not only fosters a better alignment with specific business goals but also empowers operators to efficiently respond to changing market demands.

What is GuestRez?

The main online booking platform used for securing various types of accommodations, such as hotel rooms, lodges, cabins, and cottages, is structured to support both individual travelers and larger groups while also permitting discounts when appropriate. Designed for transactional use, this system is adaptable to seasonal changes and is an essential part of the services offered. To sustain the functionality of this booking system, a transaction fee is applied to each online reservation, which can be mitigated during the booking by including a ‘resort fee’ within Portfolio HMS®. Furthermore, Portfolio HMS® boosts its capabilities by allowing guests to make reservations through GuestRez®, ensuring a smooth and efficient booking process. The system oversees all elements of accommodations, including pricing structures and availability, which enables properties to customize room types, rates, market codes, and group codes according to their specific requirements. This tailored approach allows each property to effectively manage the booking options presented to guests, ensuring that their distinctive offerings are accurately showcased. Additionally, this flexibility not only enhances the guest experience but also improves occupancy rates by aligning availability with market demand.

Media

Media

Integrations Supported

SiteMinder

Integrations Supported

Fivestars
Heartland Payment Processing
Megasys Portfolio HMS
Sabre Red 360
Shift4

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Digital Rez International

Company Website

www.digitalrez.com

Company Facts

Organization Name

Megasys

Company Location

United States

Company Website

megasyshms.com/guestrez/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Reservations

Not specified

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