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What is Rhapsody?

Rhapsody is meticulously designed to keep pace with the dynamic trends in the hospitality industry, especially catering to the requirements of service apartments. The seamless integration of golf course management and hotel administration is executed with precision. Management has access to Point of Sale systems that deliver comprehensive sales and operational reports to enable in-depth analysis. In addition, the catering and banquet functionalities, such as menu assessments and vital tools, facilitate effective cost management and calculations. Moreover, Rhapsody’s innovative technology empowers hotels to engage with guests from the point of booking and sustain that connection even post-departure, nurturing a meaningful relationship. This holistic strategy not only allows hotels to respond to the evolving demands of the hospitality sector but also significantly enhances the overall guest experience, ensuring long-term loyalty. In a competitive market, such adaptations are crucial for success and sustainability.

What is Hospitality Suite CRM?

Our services leverage the capabilities of Microsoft Dynamics 365 Power Platform to deliver a wide range of effective customer relationship management solutions specifically designed for the hospitality industry. Facilities such as resorts, hotels, restaurants, golf courses, spas, and hospitality management companies of all sizes can benefit from our cutting-edge offerings. By integrating guest interactions into a unified platform, you can develop a thorough 360° perspective on your customers. We offer two primary products: HotelCRM 365 and Hospitality Suite CRM. At its foundation, Microsoft Dynamics 365 Customer Engagement acts as a flexible software development platform. The Dynamics 365 framework is highly adaptable, built with customization as a top priority. A key element of this offering is what Microsoft calls the xRM Platform, addressing any relationship management requirements. While the product contains powerful general CRM capabilities, they are not specifically tailored to the hospitality sector, which is where Hospitality Suite CRM becomes essential. This focused strategy guarantees that the distinctive needs of hospitality professionals are effectively addressed, allowing them to enhance guest experiences and streamline operations further. Ultimately, our solutions empower businesses to thrive in a competitive market by fostering lasting relationships with their clientele.

Media

Media

Integrations Supported

InTouch Data
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI

Integrations Supported

InTouch Data
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Realta Chakradarma

Date Founded

1983

Company Location

Indonesia

Company Website

realta.co.id/hospitality-system/

Company Facts

Organization Name

HospiTalitySoft 365

Date Founded

2019

Company Location

United States

Company Website

www.hospitalitysoft365.com/hospitalitysuite

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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