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What is Ribbon PSX SWe?

The Ribbon PSX Software Edition (PSX SWe) is a comprehensive and virtualized solution designed specifically for service providers to optimize and oversee VoIP services across diverse network environments. It integrates sophisticated session management capabilities for session border controllers (SBCs), media gateways, and call controllers, supporting an extensive array of protocols, such as SIP, ENUM, H.323, TDM, SS7/C7, IN/AIN, and IMS. By utilizing a distributed architecture, it allows service providers to deploy localized instances that enhance both performance and reliability, while maintaining centralized oversight of policies, routing, and administration, thereby simplifying synchronization challenges across various sites. Key functionalities include Least Cost Routing (LCR), Quality of Service (QoS) routing, toll-free number routing, and number translation services, all contributing to improved operational productivity. Additionally, the PSX SWe functions as an IMS Breakout Gateway Control Function (BGCF) and features call validation treatments for STIR/SHAKEN alongside Reputation Scoring services, which collectively mitigate the threat of call spoofing. This comprehensive strategy not only safeguards the integrity of VoIP services but also fosters greater trust and satisfaction among providers and their customers, ultimately enhancing the overall user experience in telecommunications.

What is CallFlow?

CallFlow provides an all-inclusive toll-free number service along with call forwarding options specifically designed for businesses that value each incoming call. Featuring sophisticated routing technology, it skillfully manages calls across various campaigns and clients, all while allowing real-time tracking of call activity. The billing process is simplified with a per-second charging system and an integrated wallet feature, promoting clarity and convenience. Essential features include Interactive Voice Response (IVR), spam defense, effortless live call transfers, efficient campaign oversight, and access for a multitude of users. With CallFlow, you can eliminate telecom challenges and experience a smooth calling process that genuinely meets your needs. Plus, the service is continuously updated to adapt to the evolving demands of modern businesses.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
OpenStack

Integrations Supported

Zoom Phone

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$20/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Ribbon Communications

Date Founded

1977

Company Location

United States

Company Website

ribboncommunications.com/products/service-provider-products/policy-routing/virtual-policy-and-routing-server

Company Facts

Organization Name

ALERTSIO LLC

Date Founded

2007

Company Location

United States

Company Website

callflow.solutions

Categories and Features

Categories and Features

Telephony

Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

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