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What is Rich Returns?
A significant portion of a customer support representative's time is spent addressing return-related questions. Allowing customers to handle returns themselves can greatly enhance their overall experience. Emphasizing a simple returns procedure is the best strategy to convert more visitors into customers and increase your average order value. Drawing from our extensive experience with Shopify Plus merchants, we serve as your trusted partner in navigating Shopify returns and elevating your brand internationally. By collaborating with us, you can concentrate on expanding your business while we optimize your return management. This partnership not only improves efficiency but also fosters customer loyalty, ensuring a more sustainable growth trajectory.
What is Blue Yonder Platform?
With the advent of digital technology, manufacturers and retailers are now able to more effectively react to spikes in demand. To adapt to this changing landscape, supply chains must evolve into dynamic ecosystems that are managed through centralized platforms. The Blue Yonder Platform facilitates the alignment of solutions spanning planning, execution, labor, e-commerce, and delivery, ultimately enhancing optimization from start to finish. By leveraging advanced artificial intelligence (AI) and machine learning (ML) functionalities, along with intuitive user interfaces and real-time connectivity, businesses can significantly improve their ability to foresee, mitigate, and address disruptions. As a result, organizations can not only streamline their operations but also enhance customer satisfaction through more responsive service.
Integrations Supported
Blue Yonder Network & Control Tower
Blue Yonder Network Design & Utilization
Blue Yonder Order Management & Commerce
Blue Yonder Resourcing & Labor
Blue Yonder Supply Chain Planning
Blue Yonder Transportation Management
Blue Yonder Warehouse Management System
EasyPost
Intercom
ShipStation
Integrations Supported
Blue Yonder Network & Control Tower
Blue Yonder Network Design & Utilization
Blue Yonder Order Management & Commerce
Blue Yonder Resourcing & Labor
Blue Yonder Supply Chain Planning
Blue Yonder Transportation Management
Blue Yonder Warehouse Management System
EasyPost
Intercom
ShipStation
API Availability
Has API
API Availability
Has API
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Rich Returns
Company Website
www.richcommerce.co
Company Facts
Organization Name
Blue Yonder
Date Founded
1985
Company Location
United States
Company Website
blueyonder.com/solutions/blue-yonder-platform
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Categories and Features
Demand Planning
Capacity Planning
Data Visualization
Historical Reporting
Inventory Optimization
Planned vs Actual Tracking
Product Introduction Planning
Promotions Management
Replenishment Management
Sales Forecasting
Supply Forecasting
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Inventory Control
Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Production Scheduling
"What If" Scenarios
Automated Scheduling
Bottleneck Optimization
Capacity Planning
Constraint Scheduling
Job Scheduling
Material Planning
Priority-Based Scheduling
Quality Control
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Supply Chain Management
Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce