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What is Rich Returns?

A significant portion of a customer support representative's time is spent addressing return-related questions. Allowing customers to handle returns themselves can greatly enhance their overall experience. Emphasizing a simple returns procedure is the best strategy to convert more visitors into customers and increase your average order value. Drawing from our extensive experience with Shopify Plus merchants, we serve as your trusted partner in navigating Shopify returns and elevating your brand internationally. By collaborating with us, you can concentrate on expanding your business while we optimize your return management. This partnership not only improves efficiency but also fosters customer loyalty, ensuring a more sustainable growth trajectory.

What is ReturnZap?

ReturnZap enhances the return and exchange process for Shopify merchants by offering advanced features, making it a vital resource for numerous sellers focused on optimizing their returns system. Its elegant and customizable returns portal enables flexible return policies and automated workflows, ensuring ease of use for Shopify retailers. Merchants value ReturnZap not just for its easy installation, but also for its effectiveness in saving time, reducing the number of refunds, and ultimately boosting their profit margins. The platform accommodates various types of store credit, including integrated Shopify account credit, and allows for exchanges of any product, irrespective of its price. Awarded the esteemed "Built for Shopify" status, ReturnZap integrates seamlessly within the Shopify ecosystem, further establishing itself as a premier solution for managing e-commerce returns. Moreover, its dedication to enhancing customer satisfaction distinguishes it in a crowded market, making it a go-to choice for merchants looking to improve their overall service. This commitment to both merchants and customers illustrates ReturnZap's role as a transformative player in the e-commerce landscape.

Media

Media

No images available

Integrations Supported

Shopify
EasyPost
Intercom
ShipStation
Shopify Plus

Integrations Supported

Shopify
EasyPost
Intercom
ShipStation
Shopify Plus

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Pricing Information

$29.95/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rich Returns

Company Website

www.richcommerce.co

Company Facts

Organization Name

ReturnZap

Date Founded

2016

Company Location

United States

Company Website

www.returnzap.com

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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