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What is Ridder iQ?

Ridder iQ merges a strong customer-centric approach with streamlined production capabilities, delivering an all-encompassing toolset to manage the continuous collaboration between R&D/Engineering, procurement, manufacturing, assembly, and service departments. With real-time updates on quotes, projects, and service requests, it enables companies to enhance their operations from beginning to end. This optimization reduces lead times, improves resource efficiency, and maximizes profit margins. The CRM functionalities of Ridder iQ simplify the recording and handling of customer, prospect, supplier, and market data, with integrated relationship management serving as the bedrock of your commercial success. Furthermore, it supports efficient workflows through its smooth integration with Outlook for handling emails and calendar activities. By bringing together and refining all elements of business processes—including quotes, orders, inventory, scheduling, procurement, capacity, manufacturing, and billing—Ridder iQ offers a comprehensive perspective of your organization, facilitating informed decision-making and strategic planning. Ultimately, this leads to a more streamlined methodology that not only enhances productivity but also significantly improves overall business performance and competitiveness in the market.

What is Epicor Tropos?

A streamlined production methodology rooted in recipes promotes growth by offering comprehensive visibility throughout production, supply chain, sales processes, and forecasting. Process manufacturers frequently face obstacles related to managing costs, adhering to regulatory compliance, and accommodating an increasing array of product offerings. To address these challenges, they need adaptable manufacturing ERP systems. By optimizing collaboration with both suppliers and customers across the entire value chain, organizations can enhance their operational efficiency. This integration encompasses quality control workflows that seamlessly connect sales orders, procurement, production, inventory management, and dispatch. Such advancements allow for precise scheduling of tasks involving suppliers, internal teams, and clients. Improved customer service is attainable by synchronizing sales forecasting with strategic date code planning during production and delivery. Moreover, a flexible system architecture ensures that the ERP can evolve alongside business growth, maintaining its effectiveness in a constantly changing market. Furthermore, this comprehensive strategy not only streamlines operations but also strengthens cooperation among all involved parties, leading to a more unified approach to manufacturing success.

Media

Media

Integrations Supported

Integrations Supported

Codeless Platforms BPA Platform

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

ECI Solutions

Date Founded

1999

Company Location

United States

Company Website

www.ecisolutions.com/be/erp/ridder-iq/

Company Facts

Organization Name

Epicor

Date Founded

1972

Company Location

United States

Company Website

www.epicor.com/en-uk/industry-productivity-solutions/manufacturing/platforms/tropos/

Categories and Features

Manufacturing ERP

Not specified

Categories and Features

Food Manufacturing

Not specified

Manufacturing

Not specified

Manufacturing ERP

Not specified

Process Manufacturing

Not specified

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