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What is Ridder iQ?

Ridder iQ merges a strong customer-centric approach with streamlined production capabilities, delivering an all-encompassing toolset to manage the continuous collaboration between R&D/Engineering, procurement, manufacturing, assembly, and service departments. With real-time updates on quotes, projects, and service requests, it enables companies to enhance their operations from beginning to end. This optimization reduces lead times, improves resource efficiency, and maximizes profit margins. The CRM functionalities of Ridder iQ simplify the recording and handling of customer, prospect, supplier, and market data, with integrated relationship management serving as the bedrock of your commercial success. Furthermore, it supports efficient workflows through its smooth integration with Outlook for handling emails and calendar activities. By bringing together and refining all elements of business processes—including quotes, orders, inventory, scheduling, procurement, capacity, manufacturing, and billing—Ridder iQ offers a comprehensive perspective of your organization, facilitating informed decision-making and strategic planning. Ultimately, this leads to a more streamlined methodology that not only enhances productivity but also significantly improves overall business performance and competitiveness in the market.

What is Infinity2X GlassOne?

Infinity2X GlassOne serves as a cloud-based management solution specifically designed for professionals in the glass industry, including fabricators, processors, glaziers, retailers, window companies, and installers. This all-encompassing software integrates numerous functions such as quoting, sales orders, purchasing, inventory management, accounts, production scheduling, delivery logistics, and invoicing into a single cohesive platform. Teams can effectively estimate costs for glass projects, track the progress of panels during cutting and processing via barcode labels, manage stock levels and deliveries, and connect drawings and documents to specific tasks. Furthermore, it supports optional accounting integrations with platforms like Xero, MYOB, Reckon One, and Sage 200 Evolution, enhancing financial management. The mobile CRM application, accessible on both iOS and Android devices, improves customer relationship management by facilitating the tracking of prospects and follow-up activities. Additionally, users can benefit from an integrated AI Assistant, which provides answers to read-only inquiries related to customer details, order status, production updates, delivery information, and pricing records. The Enterprise version offers further capabilities, including document management, job costing, and asset maintenance, catering to more complex business needs. Each subscription plan is billed monthly per user, with pricing variations and allowances for production users depending on the chosen package. Ultimately, Infinity2X GlassOne provides a streamlined solution for managing the diverse elements of glass processing businesses, significantly boosting both efficiency and productivity while adapting to the evolving demands of the industry.

Media

Media

Integrations Supported

Integrations Supported

MYOB
Microsoft Dynamics 365
QuickBooks Accountants
Reckon One
Sage 200 Evolution
Xero

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$150 AUD/user/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ECI Solutions

Date Founded

1999

Company Location

United States

Company Website

www.ecisolutions.com/be/erp/ridder-iq/

Company Facts

Organization Name

CNet Software Solutions

Date Founded

2018

Company Location

Australia

Company Website

cnetsoftware.com.au

Categories and Features

Manufacturing ERP

Not specified

Categories and Features

Manufacturing ERP

Not specified

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