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What is Rigo Hotel Suite?

Rigo Hotel Suite presents a fully integrated Property Management System (PMS) tailored for the hospitality industry, offered as a Software as a Service (SAAS) solution that can be quickly deployed with low ownership expenses. There are no initial software costs required; users can conveniently access this constantly updated service through a secure cloud-based platform with a reasonable monthly fee. The web-driven system functions effortlessly in any conventional browser, negating the necessity for software installations. It empowers users to manage and engage with guests via a centralized FrontDesk Calendar View, which is available both on-site and from a central office in the city. The platform streamlines the management of guest information, enabling tracking of returning guests, preserving identification documents, and recording unique preferences for each visitor. Furthermore, it allows for the design of customized holiday packages aimed at different guest demographics, while also providing tools to monitor associated costs and profit margins. Users can adeptly manage guest charges and fees through the Bill Master, which organizes billing according to agency packages, individual guests, and supplementary services. Invoices can be easily generated from the Bill Master with just one click, and the system offers effective tracking of agency payments and statements. Additionally, it holds IRD approval for billing processes and offers functionalities to oversee purchases, inventory levels, reorder points, cost of sales, and total sales revenue, ensuring thorough financial management for hotel operations. This extensive array of features distinguishes Rigo Hotel Suite as an indispensable resource for contemporary hotel management, making it a vital asset for any establishment aiming to enhance operational efficiency and guest satisfaction.

What is ALICE?

Equip hotel personnel to concentrate on their most impactful roles while enhancing operational efficiency. ALICE acts as an all-encompassing platform that streamlines workflows and communication, thereby improving both productivity and the guest experience. By integrating, monitoring, and optimizing all teams and their tasks within a unified interface, the platform facilitates efficient task assignments and management oversight. This leads to greater clarity and understanding of hotel operations, paving the way for well-informed decision-making that optimizes management strategies. Gain access to actionable insights that promote accountability among staff members and various departments within the hotel. This operational management solution not only bolsters communication and task coordination but also elevates overall guest satisfaction, encapsulated within a single, powerful tool. Moreover, employing such a platform encourages a more harmonious work environment, ultimately resulting in enhanced experiences for both staff and guests. As a result, the hotel can achieve a higher level of service that distinguishes it in a competitive industry.

Media

Media

Integrations Supported

Integrations Supported

Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
INTELITY
Innspire
WebRezPro

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

Rigo

Date Founded

2009

Company Location

Nepal

Company Website

rigonepal.com/hotel.html

Company Facts

Organization Name

Actabl

Date Founded

2022

Company Location

United States

Company Website

actabl.com/alice/

Categories and Features

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Reviews Management
Single Property

Hotel Management

Not specified

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