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What is Rigo Hotel Suite?

Rigo Hotel Suite presents a fully integrated Property Management System (PMS) tailored for the hospitality industry, offered as a Software as a Service (SAAS) solution that can be quickly deployed with low ownership expenses. There are no initial software costs required; users can conveniently access this constantly updated service through a secure cloud-based platform with a reasonable monthly fee. The web-driven system functions effortlessly in any conventional browser, negating the necessity for software installations. It empowers users to manage and engage with guests via a centralized FrontDesk Calendar View, which is available both on-site and from a central office in the city. The platform streamlines the management of guest information, enabling tracking of returning guests, preserving identification documents, and recording unique preferences for each visitor. Furthermore, it allows for the design of customized holiday packages aimed at different guest demographics, while also providing tools to monitor associated costs and profit margins. Users can adeptly manage guest charges and fees through the Bill Master, which organizes billing according to agency packages, individual guests, and supplementary services. Invoices can be easily generated from the Bill Master with just one click, and the system offers effective tracking of agency payments and statements. Additionally, it holds IRD approval for billing processes and offers functionalities to oversee purchases, inventory levels, reorder points, cost of sales, and total sales revenue, ensuring thorough financial management for hotel operations. This extensive array of features distinguishes Rigo Hotel Suite as an indispensable resource for contemporary hotel management, making it a vital asset for any establishment aiming to enhance operational efficiency and guest satisfaction.

What is BellDesk AI?

BellDesk AI represents a cutting-edge cloud solution aimed at optimizing hotel bell-desk functions and improving guest interactions, especially when it comes to luggage handling and service inquiries. Guests can effortlessly connect with Sophie, an AI concierge, using voice, text, or a specialized application; Sophie is capable of interpreting voice commands in more than 20 languages and processing requests through the app in five different languages. All incoming requests are swiftly routed to hotel personnel for quick resolution. Staff members have access to a mobile platform that allows them to manage their schedules, view and accept assignments, track luggage intake and storage, and stay in contact with the dispatch team. In addition, hotel managers can monitor live operations, analyze service metrics, evaluate departmental performance, gather guest feedback, and review staff rankings, all while performing data queries in simple language. The BellDesk AI system integrates flawlessly with Oracle OPERA Cloud, enabling access to crucial guest information such as names, room assignments, and length of stay. Moreover, the platform provides SMS alerts and personalized onboarding processes for hotels and resorts, ensuring smooth implementation and enriched guest experiences. By harnessing sophisticated technology, BellDesk AI not only enhances operational productivity but also significantly boosts the overall guest satisfaction level. Ultimately, this innovative solution paves the way for a more seamless and enjoyable stay for all guests.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Rigo

Date Founded

2009

Company Location

Nepal

Company Website

rigonepal.com/hotel.html

Company Facts

Organization Name

72Knots.AI LLC

Date Founded

2026

Company Location

United States

Company Website

belldeskai.com

Categories and Features

Categories and Features

Hotel Management

Not specified

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