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What is RingRx?

RingRx provides independent medical practices, hospitals, and therapists with effective communication solutions that are both high-quality and compliant with HIPAA standards. Clients benefit from our integrated communication systems that keep patients informed throughout their healthcare experience. The RingRx Platform is a comprehensive, cloud-based VoIP communication solution tailored for today’s healthcare settings. This platform includes a variety of customizable features, such as a mobile app for reliable call management, voicemails that can be accessed from any location, a desktop application that meets HIPAA requirements, and high-performance desk phones. Unlike other providers that cobble together disparate features without fully grasping healthcare's unique needs, RingRx focuses specifically on the communication demands of the medical field. The platform’s integration and customization options are designed to facilitate seamless connections with patients both inside and outside of the practice. Initiating service with RingRx is a swift process, enabling practices to become operational in less than a day. Additionally, our transparent pricing model ensures that providers can easily choose the necessary features without facing unexpected charges or upsells, allowing for a hassle-free onboarding experience. This commitment to simplicity and efficiency further enhances the overall user experience for healthcare professionals and their patients.

What is NextGenSwitch?

NextGenSwitch is an all-in-one communication platform that integrates a wide array of advanced features to meet the diverse needs of modern businesses. It combines the best functionalities of PBX systems with intelligent solutions like Interactive Voice Response (IVR), call center tools, call campaigning modules, survey automation, and broadcast capabilities. Designed to streamline operations and enhance customer engagement, NextGenSwitch offers seamless CRM integration for better data management and workflow efficiency. Additionally, it includes a Click-to-Call feature that simplifies outbound calling by allowing users to initiate calls directly from their CRM, website, or other digital platforms. PBX Features Call Routing & IVR: Intelligent call routing and customizable Interactive Voice Response (IVR) systems. Voicemail & Call Recording: Ensure no communication is missed with voicemail and secure call recording capabilities. Extensions & Hotdesk: Support for multiple extensions, hotdesks. Integration: Seamless integration with CRM and other third-party tools. Call Center Features Automatic Call Distribution (ACD): Efficiently route calls to the best available agents. Real-Time Monitoring & Analytics: Track agent performance and call statistics live.

Media

Media

Integrations Supported

AWS AI Services
Amion
Elation Health
Gemini
Nexsure Insurance Platform
OpenAI
QGenda

Integrations Supported

AWS AI Services
Amion
Elation Health
Gemini
Nexsure Insurance Platform
OpenAI
QGenda

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

$100
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RingRx

Date Founded

2017

Company Location

United States

Company Website

ringrx.com/hipaa-compliant-text-messages/

Company Facts

Organization Name

Infosoftbd Solutions

Date Founded

2022

Company Location

Bangladesh

Company Website

nextgenswitch.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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