Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 12 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • RallyFuel Reviews & Ratings
    1 Rating
    Company Website
  • Upper Hand Reviews & Ratings
    306 Ratings
    Company Website
  • Summ Reviews & Ratings
    773 Ratings
    Company Website
  • Fathom Reviews & Ratings
    7,583 Ratings
    Company Website
  • JetBrains Junie Reviews & Ratings
    12 Ratings
    Company Website
  • Innoslate Reviews & Ratings
    91 Ratings
    Company Website
  • Microsoft 365 Reviews & Ratings
    19,939 Ratings
  • Hotspot Shield Reviews & Ratings
    121 Ratings
    Company Website
  • INTOO Reviews & Ratings
    243 Ratings
    Company Website
  • Google Cloud SQL Reviews & Ratings
    552 Ratings
    Company Website

What is RinkNet?

RinkNet stands out as the leading software solution for hockey, utilized on a daily basis by over 3,500 scouts, coaches, and managers across all levels of the sport. The platform offers a comprehensive suite of tools tailored for scouting, communication, reporting, drafting, planning, and transactions. Its flagship service, RinkNet Scouting, features the most extensive and current player and game database available, which streamlines the management of game reports and enhances team formation efficiency. Users can conveniently access its functionalities via both desktop and web platforms, allowing for flexibility across multiple devices. Recently introduced, the PowerPlay AI assistant elevates the scouting experience by providing insightful, team-specific information that helps users to create superior game reports and personalized summaries tailored to each team's scouting needs. Furthermore, PowerPlay AI emphasizes security and confidentiality by operating within each team's secure database, safeguarding sensitive information efficiently. This unwavering dedication to privacy and innovation distinguishes RinkNet as an essential resource for hockey professionals aiming to sharpen their strategic approaches, ensuring they remain competitive in the ever-evolving landscape of the sport. With its user-friendly interface and cutting-edge features, RinkNet continues to redefine the standards of hockey management software.

What is Help Scout?

Help Scout is a cloud-based customer support software that enables businesses to impress their clients and deliver outstanding service. This tool is ideal for organizations of any size and facilitates tailored assistance for users. It includes collaborative tools that ensure team members stay aligned, automated processes, and top-notch analytics for performance tracking. Additionally, Help Scout offers a built-in knowledge base and a powerful API for developers. Integration with live chat and voicemail services, including Olark and Snap Engage, enhances its functionality and user experience. Overall, Help Scout streamlines support operations, making it a valuable asset for any customer-focused business.

Media

Media

Integrations Supported

AppFollow
Chatterbox
Freshsuccess
GrowSurf
Heymarket
HubSpot Operations Hub
Keap
Latenode
Pipedrive
Plane
Plantt
Rippling
Slack
StarfishETL
TheLoops
Zapier
Zowie
elevio
n8n

Integrations Supported

AppFollow
Chatterbox
Freshsuccess
GrowSurf
Heymarket
HubSpot Operations Hub
Keap
Latenode
Pipedrive
Plane
Plantt
Rippling
Slack
StarfishETL
TheLoops
Zapier
Zowie
elevio
n8n

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$10.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RinkNet

Date Founded

1998

Company Location

Canada

Company Website

www.rinknet.com

Company Facts

Organization Name

Help Scout

Date Founded

2011

Company Location

United States

Company Website

www.helpscout.com

Categories and Features

Sports Management

Background Screening
Donation Management
Equipment Tracking
Facility Management
Game Results Tracking
League Management
Online Registration
Scheduling
Sports Team Management
Team Assignments
Volunteer Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

Freshdesk Reviews & Ratings

Freshdesk

Freshworks
Universal Knowledge  Reviews & Ratings

Universal Knowledge

Knowledge Powered Solutions Ltd
Zebra MotionWorks Sport Reviews & Ratings

Zebra MotionWorks Sport

Zebra Technologies