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What is RiseCRM?

RiseCRM is a powerful, cloud-driven customer relationship management platform specifically designed for merchant-services operations, focusing on enhancing the entire lifecycle of merchants, from initial onboarding and continuous support to comprehensive reporting and API integrations, all within a single, cohesive interface. This cutting-edge platform enables eligible merchants to be activated on the same day by utilizing automated underwriting and onboarding capabilities, which significantly reduces the need for manual data entry and promotes business growth. Additionally, it simplifies support workflows, empowering service teams to efficiently handle and address customer inquiries through a single access point, while providing in-depth insights into transaction processing, residual income, and expense assessments to support informed strategic choices. With its integrated RESTful APIs and smooth integration with broad payment ecosystems, RiseCRM encourages productive collaboration among independent software vendors (ISVs), independent sales organizations (ISOs), internal teams, and various partnership arrangements. Catering to a wide array of business models, including ISOs, software vendors, associations, referral partners, and franchise networks, RiseCRM delivers customized workflows that adapt to intricate sales frameworks, ensuring that all collaborators can effectively manage their unique operations. Furthermore, RiseCRM continually evolves to meet the changing needs of the industry, solidifying its role as a vital resource for enhancing operational efficiency and fostering growth within the merchant-services landscape.

What is MerchantPlus?

MerchantPlus offers three main account packages tailored to fit the needs of businesses of all sizes, from emerging startups to established large enterprises. With over ten years of experience in the electronic payment industry, MerchantPlus provides customized solutions that meet the unique demands of various sectors and technical specifications. Below is a concise overview of our services; however, we invite you to contact a payment consultant for a more in-depth conversation about your particular requirements. Based in New York City, the MerchantPlus support team is dedicated to guiding you through every step, from the initial onboarding process to technology integrations and operational setup. Furthermore, MerchantPlus provides solutions that tackle the complexities encountered by global eCommerce, SaaS, and service-based businesses, featuring tools such as foreign currency conversion, native settlement options, multi-region merchant account balancing, and a variety of alternative payment methods. This extensive suite of offerings not only equips your business to navigate the challenges of the digital marketplace but also positions it for sustained success and growth in an ever-evolving environment.

Media

Media

Integrations Supported

ARISE from Aurora Payments
Cashboard
FreshBooks
Magento
OpenCart
PrestaShop
Xero
Zendesk
Zoho Books

Integrations Supported

ARISE from Aurora Payments
Cashboard
FreshBooks
Magento
OpenCart
PrestaShop
Xero
Zendesk
Zoho Books

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aurora Payments

Date Founded

2005

Company Location

United States

Company Website

risewithaurora.com/customer-management/

Company Facts

Organization Name

MerchantPlus

Date Founded

2002

Company Location

United States

Company Website

www.merchantplus.com

Categories and Features

Categories and Features

Payment Gateways

ACH / eCheck support
Buyer Authentication
Credit / Debit Support
Customer Information Storage
Fraud Prevention
Invoicing
Multi-Currency
PCI Compliance
Point-of-Sale (POS)
Recurring Billing / Subscriptions
Reporting / Analytics

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

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