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What is Risk Manager?

The Risk Manager software utilizes Microsoft SQL Server, which allows for the creation of customized views and queries that facilitate efficient reporting. It also accommodates ODBC-compliant applications, which means users are not dependent on ERIC Systems. The software is continuously enhanced, with regular updates being implemented to improve functionality. We adopt a simple approach to these updates by offering new versions at no additional cost as part of our standard technical support agreement. Each user is assigned specific financial limits for check and reserve transactions, meaning any amounts that exceed these limits trigger acknowledgment controls based on total payments made and total thresholds established at the enterprise level. Moreover, our development strategy for improving program features and standard reports is heavily influenced by client feedback, ensuring that the software adapts to fulfill their requirements effectively. This ongoing commitment to client engagement not only helps the Risk Manager stay relevant but also ensures it is a valuable tool in an evolving business landscape. By prioritizing user experience, we aim to provide a software solution that consistently meets the demands of its users.

What is OneTouch Claims Processing Software?

OneTouch is a convenient application designed to help users swiftly send claims or statements to Apex, navigate the Apex website, and check previously submitted claims directly from their desktop. To ensure OneTouch operates effectively, users need to register with Apex EDI and create a username and password. Once these credentials are established, users can customize OneTouch to fully utilize its extensive features. The Search function within OneTouch allows users to effortlessly find their submitted claim and statement files to Apex, providing easy access to essential information from their desktop. Users can search for specific patient names, subscriber IDs, and various other criteria within this feature. After the search is initiated by clicking the search button, users are seamlessly logged into their Apex webpage to review the results. To kick off the search, users should choose their preferred search criteria from a dropdown menu symbolized by a magnifying glass. This efficient method not only conserves time but also significantly improves the user experience when handling claims and statements, making OneTouch an indispensable tool for managing healthcare documentation. Additionally, the intuitive design of OneTouch encourages users to explore its additional functionalities, further enhancing their workflow.

Media

Media

Integrations Supported

DentiMax
OpenPM

Integrations Supported

DentiMax
OpenPM

API Availability

Has API

API Availability

Has API

Pricing Information

$19995.00/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ERIC Systems

Date Founded

1982

Company Location

United States

Company Website

www.ericsys.com

Company Facts

Organization Name

Apex EDI

Date Founded

1995

Company Location

United States

Company Website

onetouch.apexedi.com/UserGuide/OneTouchUserGuide.htm

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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