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What is Roadloom?

Roadloom functions as a robust platform dedicated to the management of customer feedback, specifically designed to help businesses convert this feedback into actionable insights. It enables the centralized gathering of feedback, prioritization driven by data analysis, and the formulation of strategic roadmaps, all of which empower product teams to make informed decisions that culminate in the creation of products that truly meet customer needs. Additionally, Roadloom promotes team alignment with clearly defined priorities, boosts collaboration, and offers a transparent public roadmap, thereby assisting companies in achieving product success while reducing customer attrition. This holistic method not only simplifies the management of feedback but also fortifies the relationship between businesses and their clientele, ensuring that customer voices are heard and valued. In essence, Roadloom serves as a vital tool for businesses striving to enhance their offerings and maintain a loyal customer base.

What is Idiomatic?

Idiomatic employs cutting-edge AI technology to analyze customer feedback, customizing solutions to meet the distinct requirements of your business. Rather than depending on broad text analysis and manual assessments, you can partner with Idiomatic for quicker, more informed decision-making. The platform organizes everything efficiently, enabling you to swiftly convert feedback into actionable, data-driven strategies. You'll gain valuable insights into the challenges affecting key metrics like NPS, CSAT, and survey results. Our highly personalized approach utilizes your specific business data to reduce uncertainty in your strategic planning processes. By transforming all customer feedback into a unified voice of the customer, Idiomatic empowers you to make decisions with assurance. Stay proactive with our real-time notifications about changes in customer experiences, allowing you to respond promptly. Furthermore, our tailored methodology harmonizes your business insights with our sophisticated AI, which helps you realize the desired outcomes effectively. Effortlessly link insights from various customer feedback channels to deepen your understanding of their needs. With Idiomatic, you can enhance not only your decision-making prowess but also build more robust relationships with your customers, ultimately leading to greater business success. This comprehensive approach ensures that you remain in tune with your clientele, fostering loyalty and engagement.

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Integrations Supported

Delighted
Google Play
Indent
SAP Store
Salesforce
X (Twitter)
Zendesk

Integrations Supported

Delighted
Google Play
Indent
SAP Store
Salesforce
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$39/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Roadloom

Date Founded

2024

Company Location

India

Company Website

www.roadloom.com

Company Facts

Organization Name

Idiomatic

Company Location

United States

Company Website

idiomatic.io

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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