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What is RoboWork?

RoboWork is an all-encompassing AI automation platform that enables users to easily design custom AI agents, connect them into multi-agent workflows, and deploy them for internal or public applications in just minutes—without any coding skills required. It boasts features like human-in-the-loop reviews, auto-planning, and self-reflection, while effortlessly integrating with existing systems via the Model Context Protocol (MCP) and a REST API. By merging leading models such as ChatGPT, Claude, Gemini, and RoboWorkAI with an auto-selection feature, the platform guarantees optimal performance and also provides knowledge bases sourced from your documents and online content. Furthermore, RoboWork simplifies the deployment process with one-click options for embedding and white-labeling, catering to a diverse range of users, from individuals to large organizations. Presently, RoboWork supports over 10,000 teams and has enabled more than 50 million automated tasks, maintaining an impressive 99.9% uptime and complying with SOC 2 standards. Its versatility allows it to address numerous applications, including sales outreach, content management, customer service, data processing, and back-office automation, making it an essential asset for businesses aiming to boost their efficiency and productivity. With a user-friendly interface, RoboWork empowers teams to innovate and streamline their workflows like never before.

What is BREVIAN?

An intelligent AI solution that understands data from ticketing platforms, customer relationship management systems, knowledge bases, and release documents can greatly assist support teams in speeding up the resolution of tickets. By automating the distribution of tickets to the relevant teams based on their content, this system shifts the focus from reactive to proactive support, enabling the early identification of potential issues. Furthermore, it can categorize tickets into common themes and trends, which helps enhance knowledge bases and reduce the total volume of tickets received. BREVIAN AI agents prioritize security and safety, thus negating the necessity for numerous product integrations to ensure enterprise-level readiness. They implement consistent controls that operate independently of your data and models, which facilitates more efficient operations. Additionally, business teams can combine different agents to create a cohesive network that integrates their enterprise data effectively. The system also excels at extracting knowledge from both structured and unstructured data forms, including images, leading to a thorough understanding of the available information. By leveraging this comprehensive approach, organizations can realize a significant boost in the efficiency and effectiveness of their customer support operations. Ultimately, this transformation not only streamlines processes but also enhances the overall customer experience.

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Integrations Supported

Integrations Supported

Amazon S3
Confluence
Databricks
Datadog
Elasticsearch
GitHub
Google Drive
Jira
Salesforce
ServiceNow
Slack
Snowflake
Splunk Cloud Platform
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

RoboWork

Date Founded

2025

Company Location

United States

Company Website

robowork.ai/

Company Facts

Organization Name

BREVIAN

Date Founded

2023

Company Location

United States

Company Website

brevian.ai

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

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