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What is Rockport System?

At the center of our story is the distinguished Rick Trepp, celebrated for his accomplishments with Trepp®, who has dedicated over forty years to pioneering advancements in the commercial real estate industry, having founded and guided five successful companies from the ground up. This rich legacy of knowledge and expertise permeates every facet of our operations. We take pride in being reliable, empathetic, detail-oriented, and deeply engaged in our clients' success, ensuring that we are truly invested in their progress. Our dedication goes beyond mere service; we actively pursue initiatives that boost client satisfaction and enhance our service offerings. We accept accountability for any unresolved issues, ensuring they are handled and resolved efficiently. Rockport nurtures a collaborative work environment where every team member is committed to supporting each other, which ultimately translates into outstanding service for our clients. Our SaaS platform features a wide array of interconnected systems, continuously providing opportunities for innovative research, development, and optimization. This vibrant atmosphere fosters ongoing learning and professional growth for our team, empowering them to stay ahead in an ever-evolving industry. As we move forward, we remain dedicated to adapting and evolving alongside our clients' needs.

What is BrightOffice Lender CRM?

BrightOffice Lender CRM provides an all-encompassing cloud-based loan management system specifically crafted for lenders. By leveraging insights from industry professionals, this integrated platform covers every step of the loan process—from initial inquiries and data collection to application submission, customer onboarding, and loan ledger oversight. Designed to align with your unique business workflows, service level agreements, and product categories, the flexible workflow engine accommodates various communication channels such as email, documents, letters, and SMS. Additionally, our adaptable API facilitates seamless integrations with prominent platforms like TransUnion, Experian, the UK Land Registry, and Microsoft Power BI. You can also customize the CRM to reflect your company’s branding, ensuring a unique and professional interface. To further enhance productivity, users can efficiently auto-populate full addresses using just postal codes, which not only improves precision but also conserves valuable time. With BrightOffice Lender CRM, you can achieve a streamlined lending process that is distinctly tailored to represent your brand, ultimately elevating your customer experience. This innovative system is designed with your success in mind, allowing you to focus on what truly matters—building strong relationships with your clients.

Media

Media

Integrations Supported

Auto Decision Platform (ADP)
Experian Connect
Fetchify
GoCardless
Microsoft Power BI
Moodle
Opayo
QuickBooks Online
Sage 100
TransUnion Collections Management

Integrations Supported

Auto Decision Platform (ADP)
Experian Connect
Fetchify
GoCardless
Microsoft Power BI
Moodle
Opayo
QuickBooks Online
Sage 100
TransUnion Collections Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rockport Group

Company Website

www.therockportgroup.com

Company Facts

Organization Name

BrightOffice

Company Location

United Kingdom

Company Website

www.brightoffice.co.uk/crm/lender

Categories and Features

Commercial Loan

Asset Management
Audit Trail
Complex Debt Structures
Dashboard
Document Management
Exposure Management
Lead Management
Pipeline Management
Risk Management
Trend Analysis

Loan Origination

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application

Categories and Features

Commercial Loan

Asset Management
Audit Trail
Complex Debt Structures
Dashboard
Document Management
Exposure Management
Lead Management
Pipeline Management
Risk Management
Trend Analysis

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

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