RoomRaccoon Reviews & Ratings

RoomRaccoon

3.0 out of 5 stars

Ratings and Reviews 3 Ratings

Total 3 out of 5 stars
ease 4 out of 5 stars
features 3.5 out of 5 stars
design 4.5 out of 5 stars
support 2.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is RoomRaccoon?

RoomRaccoon is a cutting-edge, comprehensive Hotel Management System that is relied upon by numerous independent properties worldwide. This robust cloud-based platform utilizes intelligent automation to optimize property operations, increase revenue, and improve the overall guest experience. With RoomRaccoon, hotel operators can utilize a single platform that combines property management, channel management, a booking engine, and a payment system, all in one convenient location! Additional features encompass housekeeping management, revenue optimization, upselling opportunities, online check-in, and much more. The system is designed to be user-friendly and intuitive, ensuring that all users can navigate it with ease, and it also provides exceptional customer support if assistance is necessary. You can experience all these benefits by trying it out for free for 14 days, allowing you to see firsthand how it can transform your hotel operations.

What is FrontDesk Master?

Although we appreciate the differences between hostels and hotels, we believe that every establishment has its own unique character. Our management system is thus crafted with flexible features and optional paid upgrades to cater to distinct requirements. It boasts an intuitive interface for staff while also providing essential tools that managers need to operate efficiently. By minimizing repetitive tasks for staff, we grant managers increased oversight and enable all team members to focus more on enhancing guest experiences. We are dedicated to being your allies in achieving success! This dedication guarantees that our assistance remains free of charge, as we continue to engage with you beyond the initial setup and training stages. Our team is here to support your transition to our system and offers thorough training for your staff to ensure they can effectively use essential tools. Furthermore, we are easily reachable via Skype, chat, or email in several languages, including English, Spanish, Portuguese, and Polish. FrontDesk Master simplifies real-time booking management, creating a seamless workflow for all involved. With automatic updates to channels and booking downloads, your attention can shift to what truly matters. Elevate your business with Pricepoint, a powerful mobile app that streamlines revenue management and supports your growth. Our aim is to deliver ongoing support that evolves alongside your needs, ultimately securing your success in the hospitality realm. As we continue to adapt to industry trends, we remain committed to providing innovative solutions that help you thrive.

Media

Media

Integrations Supported

AFAS Software
Beonprice
ChargeAutomation
DATEV
DigitalGuest
Event Temple
FLEXIPASS
Lighthouse
Lightspeed Retail
QuickBooks Online
RoomPriceGenie
Tripadvisor
Twinfield
Unit4 Financial Planning & Analysis
Userguest
Vrbo
Winston POS
happyhotel
iVvy Event Management
iVvy Venue Management

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Offered?

Pricing Information

$25 per month

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

RoomRaccoon

Date Founded

2017

Company Location

Netherlands

Company Website

roomraccoon.com

Company Facts

Organization Name

FrontDesk Master

Company Location

Canada

Company Website

www.frontdeskmaster.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Vacation Rental

Housekeeping Management
Payment Processing
Reservations Management
Vendor Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Multi-Property
Online Booking
Point of Sale (POS)
Single Property

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

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