RoomRaccoon Reviews & Ratings

RoomRaccoon

3.0 out of 5 stars

Ratings and Reviews 3 Ratings

Total 3 out of 5 stars
ease 4 out of 5 stars
features 3.5 out of 5 stars
design 4.5 out of 5 stars
support 2.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is RoomRaccoon?

RoomRaccoon is a cutting-edge, comprehensive Hotel Management System that is relied upon by numerous independent properties worldwide. This robust cloud-based platform utilizes intelligent automation to optimize property operations, increase revenue, and improve the overall guest experience. With RoomRaccoon, hotel operators can utilize a single platform that combines property management, channel management, a booking engine, and a payment system, all in one convenient location! Additional features encompass housekeeping management, revenue optimization, upselling opportunities, online check-in, and much more. The system is designed to be user-friendly and intuitive, ensuring that all users can navigate it with ease, and it also provides exceptional customer support if assistance is necessary. You can experience all these benefits by trying it out for free for 14 days, allowing you to see firsthand how it can transform your hotel operations.

What is HANIS?

HANIS hotel software functions as a fully integrated Property Management System aimed at addressing the requirements of larger hotels. It is widely adopted by a multitude of establishments throughout Malaysia that strive for efficient management and operational oversight. In contrast, the HANIS LITE hotel software is specifically tailored for smaller accommodations, such as budget hotels, chalets, and three-star resorts in Malaysia. This simplified version retains enough power to provide critical hotel data with just a touch. Developed with contributions from industry experts, it ensures precise management to mitigate any inconsistencies that may arise. Featuring strong and comprehensive modules, it integrates seamlessly with various applications and devices, ensuring adherence to Tourism Tax and SST regulations. The software also comes equipped with a wide range of concise reports designed to comply with Malaysian laws and standards. Furthermore, the HANIS hotel management software includes multiple optional applications that can effortlessly connect with the HANIS PMS, significantly enhancing its functionality and adaptability. This versatility makes it an excellent option for hotels eager to streamline their operations and elevate the guest experience. Ultimately, the flexibility and comprehensive features of HANIS software position it as a vital tool for the hospitality industry in Malaysia.

Media

Media

Integrations Supported

Airbnb
Akia
Beonprice
CHIDESK
Cendyn CRS
Event Temple
FLEXIPASS
GuestCentric
GuestRevu
HiJiffy
Jamezz
Lightspeed Retail
Lybra Assistant
OpenKey
Revo XEF
Twinfield
Userguest
Whistle
happyhotel
iVvy Venue Management

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

RoomRaccoon

Date Founded

2017

Company Location

Netherlands

Company Website

roomraccoon.com

Company Facts

Organization Name

CBAL Solutions

Date Founded

2018

Company Location

Malaysia

Company Website

www.hanis.com.my/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Vacation Rental

Housekeeping Management
Payment Processing
Reservations Management
Vendor Management

Categories and Features

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