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ease 4 out of 5 stars
features 3.5 out of 5 stars
design 4.5 out of 5 stars
support 2.5 out of 5 stars

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What is RoomRaccoon?

RoomRaccoon is a cutting-edge, comprehensive Hotel Management System that is relied upon by numerous independent properties worldwide. This robust cloud-based platform utilizes intelligent automation to optimize property operations, increase revenue, and improve the overall guest experience. With RoomRaccoon, hotel operators can utilize a single platform that combines property management, channel management, a booking engine, and a payment system, all in one convenient location! Additional features encompass housekeeping management, revenue optimization, upselling opportunities, online check-in, and much more. The system is designed to be user-friendly and intuitive, ensuring that all users can navigate it with ease, and it also provides exceptional customer support if assistance is necessary. You can experience all these benefits by trying it out for free for 14 days, allowing you to see firsthand how it can transform your hotel operations.

What is Heroes PMS?

Heroes PMS is a robust cloud-based property management system tailored for independent accommodations like hotels, hostels, bed-and-breakfasts, and vacation rentals. It integrates vital features such as booking management, room inventory oversight, an intuitive drag-and-drop calendar for planning, and efficient front-desk operations. Moreover, it provides tools for housekeeping management, task delegation, and effective guest communication. The platform also encompasses a direct booking website and a channel manager that maintains real-time updates of rates and availability across various online travel agencies, along with multiple payment methods, comprehensive reporting, and functionalities for overseeing several properties. Staff can leverage companion applications on iOS and Android to manage bookings, check in guests, and handle operational tasks remotely, thereby boosting overall operational efficiency. For those managing a single property with up to 10 rooms, a free plan is available, while monthly subscriptions unlock more advanced features and capabilities. Importantly, Heroes PMS offers an interface that supports 14 languages, broadening its accessibility to users around the world. This versatility not only aids property owners in optimizing their operations but also significantly enhances the experience for their guests. Ultimately, Heroes PMS stands out as a vital tool for businesses in the hospitality sector seeking to thrive in a competitive market.

Media

Media

Integrations Supported

Expedia
Airbnb
Booking.com
Stripe
Vrbo
Cendyn CRS
ChargeAutomation
DigitalGuest
Duve
Jamezz
Lightspeed Retail
Lybra Assistant
OpenKey
QuickBooks Online
Toast POS
Userguest
Winston POS

Integrations Supported

Expedia
Airbnb
Booking.com
Stripe
Vrbo
RedNote (Xiaohongshu)
Telegram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Offered?

Pricing Information

$0
The Free plan covers one property with up to 10 rooms and one user. Paid plans and optional modules are priced by room count; monthly billing is available, with other billing terms also offered.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

RoomRaccoon

Date Founded

2017

Company Location

Netherlands

Company Website

roomraccoon.com

Company Facts

Organization Name

Heroes PMS

Date Founded

2024

Company Location

France

Company Website

www.heroespms.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Vacation Rental

Housekeeping Management
Payment Processing
Reservations Management
Vendor Management

Categories and Features

Hotel Management

Not specified

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