Ratings and Reviews 3 Ratings
Ratings and Reviews 13 Ratings
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What is RoomRaccoon?
RoomRaccoon is a cutting-edge, comprehensive Hotel Management System that is relied upon by numerous independent properties worldwide.
This robust cloud-based platform utilizes intelligent automation to optimize property operations, increase revenue, and improve the overall guest experience.
With RoomRaccoon, hotel operators can utilize a single platform that combines property management, channel management, a booking engine, and a payment system, all in one convenient location! Additional features encompass housekeeping management, revenue optimization, upselling opportunities, online check-in, and much more.
The system is designed to be user-friendly and intuitive, ensuring that all users can navigate it with ease, and it also provides exceptional customer support if assistance is necessary.
You can experience all these benefits by trying it out for free for 14 days, allowing you to see firsthand how it can transform your hotel operations.
What is HotelFriend?
HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.
Integrations Supported
DATEV
Stripe
Akia
Beonprice
ChargeAutomation
DigitalGuest
Event Temple
Expedia
API Availability
Has API
API Availability
Pricing Information
$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Offered?
Pricing Information
€25/month
Free Trial Offered?
Supported Platforms
SaaS
Chromebook
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RoomRaccoon
Date Founded
2017
Company Location
Netherlands
Company Website
roomraccoon.com
Company Facts
Organization Name
HotelFriend
Date Founded
2016
Company Location
Germany
Company Website
hotelfriend.com/de/b/hotel-management-system
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Hotel Management
Not specified
Vacation Rental
Housekeeping Management
Payment Processing
Reservations Management
Vendor Management
Categories and Features
Catering
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Concierge
Not specified
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Hotel Guest Experience
Not specified
Hotel Management
Not specified
Point of Sale
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Room Service
Not specified