RoomRaccoon Reviews & Ratings

RoomRaccoon

3.0 out of 5 stars

Ratings and Reviews 3 Ratings

Total 3 out of 5 stars
ease 4 out of 5 stars
features 3.5 out of 5 stars
design 4.5 out of 5 stars
support 2.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is RoomRaccoon?

RoomRaccoon is a cutting-edge, comprehensive Hotel Management System that is relied upon by numerous independent properties worldwide. This robust cloud-based platform utilizes intelligent automation to optimize property operations, increase revenue, and improve the overall guest experience. With RoomRaccoon, hotel operators can utilize a single platform that combines property management, channel management, a booking engine, and a payment system, all in one convenient location! Additional features encompass housekeeping management, revenue optimization, upselling opportunities, online check-in, and much more. The system is designed to be user-friendly and intuitive, ensuring that all users can navigate it with ease, and it also provides exceptional customer support if assistance is necessary. You can experience all these benefits by trying it out for free for 14 days, allowing you to see firsthand how it can transform your hotel operations.

What is Hotelogix?

Hotelogix is a cloud-driven software solution tailored for hotel management, aiming to streamline operations, expand market reach, and boost booking rates. The platform offers a comprehensive suite of tools, including a Hotel Property Management System (PMS), Channel Manager, Booking Engine, Revenue Management features, reporting capabilities, and a mobile app for guest services. By implementing Hotelogix, hotels can significantly improve the guest experience and enjoy various advantages. One key benefit is enhanced communication, which allows hotels to engage effectively with guests throughout their stay. This includes timely responses to bookings and cancellations, sharing essential information before arrival, keeping guests updated during their stay, and following up after they have checked out. Additionally, the software supports personalization at every step of the guest journey, enabling tailored email communications that include the recipient's name in the subject line. It even automates some aspects of this personalization, enhancing the likelihood of receiving positive reviews by reaching out to guests post-departure to gather feedback on their unique experiences. Overall, Hotelogix prioritizes convenience and efficiency, empowering hoteliers to optimize resources and better serve their guests while fostering a more satisfying overall experience.

Media

Media

Integrations Supported

Lybra Assistant
Userguest
Xero
Booking.com
DigitalGuest
Expedia
GuestCentric
HiJiffy
Lightspeed Retail
RevControl
Revo XEF
RoomPriceGenie
Toast POS
Whistle
Winston POS
happyhotel
iVvy Event Management

Integrations Supported

Lybra Assistant
Userguest
Xero
AxisRooms
Guestara
Posist

API Availability

Has API

API Availability

Pricing Information

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Offered?

Pricing Information

$3.99/month
Premium - starts at $ 65 Per month
Enterprise - $ 90 Per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RoomRaccoon

Date Founded

2017

Company Location

Netherlands

Company Website

roomraccoon.com

Company Facts

Organization Name

Hotelogix

Date Founded

2008

Company Location

India

Company Website

www.hotelogix.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Vacation Rental

Housekeeping Management
Payment Processing
Reservations Management
Vendor Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Customer Support
Group Reservations
Guest Management
Payment Processing
Rate Management
Room Booking Management
Third Party Booking

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