RoomRaccoon Reviews & Ratings

RoomRaccoon

3.0 out of 5 stars

Ratings and Reviews 3 Ratings

Total 3 out of 5 stars
ease 4 out of 5 stars
features 3.5 out of 5 stars
design 4.5 out of 5 stars
support 2.5 out of 5 stars

Ratings and Reviews 23 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is RoomRaccoon?

RoomRaccoon is a cutting-edge, comprehensive Hotel Management System that is relied upon by numerous independent properties worldwide. This robust cloud-based platform utilizes intelligent automation to optimize property operations, increase revenue, and improve the overall guest experience. With RoomRaccoon, hotel operators can utilize a single platform that combines property management, channel management, a booking engine, and a payment system, all in one convenient location! Additional features encompass housekeeping management, revenue optimization, upselling opportunities, online check-in, and much more. The system is designed to be user-friendly and intuitive, ensuring that all users can navigate it with ease, and it also provides exceptional customer support if assistance is necessary. You can experience all these benefits by trying it out for free for 14 days, allowing you to see firsthand how it can transform your hotel operations.

What is Innkeeper's Advantage?

Innkeeper's Advantage offers a comprehensive property management system tailored for boutique inns, bed and breakfasts, and vacation cabins. By providing an integrated booking engine called Book It Now and a personalized website, it enhances the booking experience for guests compared to larger hotel chains. The website presents all relevant information simultaneously, encompassing pricing and availability, without directing guests to external domains. This solution also includes channel management for various third-party booking platforms, alongside advanced features such as automated email and SMS notifications, self-check-in options, and effective yield and rate management. Additionally, it streamlines guest management processes, ensuring that hospitality providers can operate efficiently while maintaining high standards of service. Overall, Innkeeper's Advantage empowers smaller establishments to compete effectively in the hospitality market.

Media

Media

Integrations Supported

Airbnb
Booking.com
Expedia
Lightspeed Retail
QuickBooks Online
Tripadvisor
Vrbo
Akia
Beonprice
Cendyn CRS
Event Temple
GuestRevu
Jamezz
Revo XEF
Salto
SiteMinder
TallOrder
Userguest
happyhotel

Integrations Supported

Airbnb
Booking.com
Expedia
Lightspeed Retail
QuickBooks Online
Tripadvisor
Vrbo
Hotels.com

API Availability

Has API

API Availability

Pricing Information

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Offered?

Pricing Information

$64.95/month
Pricing is based on the number of rooms. Website design and implementation fees apply

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RoomRaccoon

Date Founded

2017

Company Location

Netherlands

Company Website

roomraccoon.com

Company Facts

Organization Name

Impactiv

Date Founded

2006

Company Location

United States

Company Website

www.innkeepersadvantage.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Vacation Rental

Housekeeping Management
Payment Processing
Reservations Management
Vendor Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Guest Experience (GEM)
Housekeeping Management
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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