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What is Roomer?

This service enables users to book hotel stays from those who have had to cancel their trips. To begin the process, you only need to enter your reservation details, and we take care of everything else, including uploading images and information about the hotel. Once your room is secured, our system quickly contacts the hotel or booking agency to ensure the name on the reservation is updated without any hassle. You can feel at ease, knowing that all the work is done for you! Payments are processed through Roomer when you confirm your booking, and our Payment Guarantee means you will receive your payment securely via our trusted payment system. One of the key benefits of using Roomer over other booking platforms is the substantial savings available to you! Just enter your details, and you're good to go. After we receive your booking information, our system immediately starts working to transfer the reservation from the original seller to you, and you'll be notified as soon as everything is finalized. Ultimately, it's a simple and effective way to lock in accommodations at a better price while maintaining complete peace of mind throughout the entire transaction. Plus, our user-friendly interface makes the experience enjoyable and efficient from start to finish.

What is Estevano?

Estevano is a robust platform aimed at improving the guest experience at independent hotels, resorts, and hotel chains. It combines a guest application and web interface with a multilingual AI concierge that includes voice support and a user-friendly team console accessible through a browser. Guests can inquire about various hotel services, make assistance requests, order room service, and schedule spa or dining experiences. The AI concierge effectively channels these inquiries to the right hotel departments for quick resolution, while the console systematically tracks guest requests, tasks, and reservations. Estevano's multilingual capabilities, covering languages such as English, Spanish, French, German, Italian, and Portuguese, cater to a broad range of guests. Moreover, it integrates smoothly with Oracle OPERA Cloud to leverage property and reservation data, while other property management system integrations are approached as separate projects. Hotels can easily facilitate guest access through a QR code or a direct link, allowing for the seamless incorporation of Estevano into existing property management workflows. This streamlined approach not only enhances operational efficiency but also significantly boosts guest satisfaction. Ultimately, Estevano is dedicated to delivering a highly personalized and efficient experience tailored to each guest's needs.

Media

Media

No images available

Integrations Supported

ChargeAutomation

Integrations Supported

OPERA Cloud PMS
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Roomer Travel

Date Founded

2011

Company Location

United States

Company Website

www.roomertravel.com

Company Facts

Organization Name

Estevano

Date Founded

2026

Company Location

Spain

Company Website

estevano.com

Categories and Features

Travel

Not specified

Categories and Features

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