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What is Roomitra?

Elevate guest engagement by deploying a series of automated email communications that showcase exclusive offers, reaching out before, during, and after their visit. Our platform is designed to work effortlessly with a variety of booking channels, ensuring that both availability and pricing are updated instantly and accurately in real-time. You can create detailed reports from the booking process through to cancellations, which will support better decision-making. Guests benefit from a simple four-step reservation process that includes a live calendar view for ease of access. The intuitive system dashboard offers a detailed graphical representation of essential metrics like bookings and revenue. Unlike conventional software options, this solution allows you to tailor the hotel reservation experience to align with your brand's unique identity. Moreover, you can enable multiple payment gateways at once, choosing the banks that best meet your preferences. This system also provides the flexibility to showcase customized offers for specific dates and time periods, thereby enhancing the customer journey. By embracing this forward-thinking strategy, you can significantly improve the quality of service extended to your guests, fostering loyalty and satisfaction. Enhanced communication and personalized offerings will undoubtedly create a memorable experience for every visitor.

What is Altek?

Altek functions as a cutting-edge, AI-powered inquiry conversion engine tailored specifically for the hospitality industry. Unlike many tools that merely reply to guest emails, Altek elevates the experience by also overseeing the essential tasks that support those responses. The platform's AI email assistant is its hallmark feature, adept at understanding guest emails in more than 100 languages. It seamlessly gathers real-time availability, pricing, and reservation details from various systems, including Mews, Oracle OPERA Cloud, Visbook/BookVisit, and Infor HMS, while simultaneously crafting replies and performing operational duties such as creating, modifying, or canceling reservations, recording guest notes, issuing payment links, and coordinating restaurant bookings or spa appointments—all within the same email thread. This efficient approach enables front desk, booking, and central reservations teams to process requests in about thirty seconds, a remarkable reduction from the usual time of 5 to 15 minutes that is typically spent maneuvering through multiple platforms. The system establishes approval as the standard procedure, categorizing each action as draft, approved, or auto-sent according to the property's criteria and risk assessment, which are thoroughly documented in an audit log. Additionally, this advanced system not only streamlines workflows but also significantly boosts guest satisfaction and operational effectiveness, making it an invaluable tool for modern hotels. By integrating such capabilities, Altek positions itself as a leader in enhancing the guest experience and optimizing hotel operations.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$399/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Roomitra.com

Company Location

Sri Lanka

Company Website

www.roomitra.com

Company Facts

Organization Name

Altek AI AS

Date Founded

2024

Company Location

Norway

Company Website

www.altek.ai/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

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