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What is Roosboard?

Transform your analytical capabilities by employing data exploration driven by search functionalities to visualize information across multiple dimensions. Instantly access insights into room board conveniently positioned beneath the video display. The search feature is designed to anticipate your requirements, delivering results in real-time as you type your queries, ensuring seamless access to information from any device at any moment. Furthermore, users have the option to discover insights without any typing through our cutting-edge voice search analytics tool. Improve your applications or website by incorporating a powerful custom search engine complemented by interactive charts and dashboards. Delve into your data in a more immersive and vibrant manner through a slideshow that effectively showcases your information. Moreover, the dashboard is outfitted with a variety of pre-configured widget reports tailored to meet the needs of different user selections, providing a well-rounded user experience. This comprehensive strategy not only promotes deeper insights but also simplifies the data analysis process, making it accessible and efficient for a wider range of users. By leveraging these tools, users can fully harness the power of their data like never before.

What is 2Ring Dashboards & Wallboards?

This online solution, which works seamlessly with platforms such as Amazon Connect, Five9, Genesys Cloud CX, and Webex Contact Center, enables the visualization of real-time data on expansive displays within contact centers (known as wallboards) as well as on the desktops of supervisors, agents, and mobile devices for executives (referred to as dashboards). Users can easily configure visual alerts (such as color changes and blinking notifications) and audible alerts (one-time or repetitive) based on established thresholds. You have the option to arrange a demo or try it at no cost, allowing you to explore the limitless customization of views utilizing a variety of pre-built key performance indicators (KPIs), images, scrolling text, YouTube videos, and PowerPoint presentations (facilitated through PDF export, with 2Ring Dashboards and Wallboards managing the content rotation). Furthermore, 2Ring Dashboards & Wallboards empowers supervisors and business users to disseminate information in real-time across all displays, ensuring everyone stays informed and engaged with the latest updates. This capability fosters a more dynamic and responsive work environment within the contact center.

Media

Media

Integrations Supported

Amazon Connect
Cisco Unified Contact Center
Dropbox
Facebook
Five9
Genesys Cloud CX
Google Analytics
Google Calendar
Google Drive
LinkedIn
Microsoft Azure
Microsoft Excel
ServiceNow
Webex Contact Center
X (Twitter)

Integrations Supported

Amazon Connect
Cisco Unified Contact Center
Dropbox
Facebook
Five9
Genesys Cloud CX
Google Analytics
Google Calendar
Google Drive
LinkedIn
Microsoft Azure
Microsoft Excel
ServiceNow
Webex Contact Center
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Roosboard

Date Founded

2015

Company Location

United States

Company Website

www.roosboard.com

Company Facts

Organization Name

2Ring

Company Location

United States, Slovakia

Company Website

www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/

Categories and Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Categories and Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

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