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What is Rostery?

Rostery is a cloud-based solution designed for rostering and care management, specifically targeting Australian NDIS providers, plan managers, and aged-care services that deliver Support at Home offerings. This all-encompassing platform merges shift scheduling and workforce management with vital records that include client and staff details, support plans, service agreements, case notes, timesheets, and attendance logs. Furthermore, it supports NDIS budget and plan oversight, service bookings, claims processing, and invoicing, featuring tailored workflows for plan managers to enhance their operations. Support workers are equipped with dedicated mobile applications for both iOS and Android to check their shifts, document visit information, and submit timesheets, while administrators can manage rosters, client information, and billing through a web interface. In addition, Rostery boosts operational efficiency by providing integrations for calendar, accounting, payroll, and the NDIS portal, which simplifies both scheduling and financial management. This software is meticulously crafted to meet the needs of organizations that offer disability support, in-home care, and aged-care services throughout Australia, ensuring they can provide exceptional care with ease. By streamlining these processes, Rostery ultimately improves the overall service delivery and enhances the user experience for both care providers and recipients.

What is Paradigm?

Paradigm Senior Services offers a robust, AI-enabled revenue cycle management solution tailored for home-care agencies that manage billing across various third-party payers, such as the U.S. Department of Veterans Affairs (VA), Medicaid, and numerous managed-care organizations. The platform streamlines and improves every aspect of the billing and claims process, which includes tasks like eligibility verification, authorization management, and handling state or payer-specific enrollment and credentialing. It also ensures the submission of correct claims, addresses any denials that arise, and facilitates payment reconciliation. By integrating smoothly with popular agency management software and electronic visit verification systems, it allows for the effective scrubbing of shifts, weekly authorization checks, and smooth payment reconciliations, ultimately leading to fewer denials and reduced administrative burdens. Furthermore, Paradigm provides a "back-office as a service" model for healthcare providers, meaning that even if agencies have their own billing teams or scheduling tools, Paradigm can still oversee claims processing as if it were a dedicated, knowledgeable billing department. This adaptability empowers agencies to prioritize patient care, alleviating them from the intricacies of billing operations by entrusting those complexities to experts. In doing so, Paradigm not only enhances operational efficiency but also supports better financial outcomes for home-care agencies.

Media

Media

Integrations Supported

ChatGPT
Claude
Employment Hero
Google Calendar
MYOB
Microsoft 365
Model Context Protocol (MCP)
QuickBooks Online
Xero
intelliHR

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

A$199/mo
Starter is A$199/month for up to 25 participants and 15 staff; Growth is A$499/month for up to 75 participants; Scale is A$999/month for up to 200 participants. Prices exclude GST. Enterprise pricing is custom; the Support at Home/Aged Care add-on is listed at A$349/month.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Notion Tech

Date Founded

2026

Company Location

Australia

Company Website

rostery.com.au

Company Facts

Organization Name

Paradigm

Date Founded

2015

Company Location

United States

Company Website

www.paradigmseniors.com

Categories and Features

Home Care

Not specified

Categories and Features

Home Care

Not specified

Medical Billing

Not specified

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